Ordered flowers for a colleague, who was leaving work. Didn’t show... Tracked the delivery which said failed. Tried to contact someone and was advised it was a mistake. Then got an email advising of the failed delivery. Contacted again through Facebook, and was told that the delivery had been attempted thirty minutes prior, and nobody was home. It was made to our place of work.... I think someone might have noticed if we shut early. They said they would investigate, but she left empty handed! Managed to rearrange delivery to her home for the next day... but yep, that didn’t happen either!!! I am so annoyed, and although I am now being refunded it is hardly the point.