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Helen
The flowers were delivered on the correct date, however they looked like they had been left outside in the frost. The lilies in particular were bruised and damaged. I contacted the company (with a photo) who replied quickly and said they would deliver some replacement flowers if I clicked the link on the email. However, the link wouldn't open on my phone so I had to do it on my laptop. The form then wouldn't send without attaching a photo (which I had already sent via my initial email) so I had to faff about emailing the photo from my phone to my laptop. Once the photo was attached the form it still wouldn't send as it kept telling me to select a delivery date, but wouldn't accept ANY on their calendar! I then emailed them again explaining all this and they sent the replacement flowers the following day. However, the replacement flowers were only slightly better than the original ones and neither of them came with the plant food which should have been attached. I wouldn't use this company again and wouldn't recommend them.
7 years ago
Read Serenata Flowers Reviews
Serenata Flowers has a 3.4 average rating from 5,977 reviews