Everything up to the point of delivery was spot on. Went downhill after that. I tried to track my order - this system did not work. Next day I was advised delivery attempt was refused. I knew this to be a lie. It transpired that delivery attempt was to the wrong address. This was not noticed until I had to repeat address - same as one given on original order I was offered a an upgrade of a more expensive order but seeing as I'd ordered a birthday cake at the same time I couldn't see the point so demanded my payment be returned, which I was told would happen in a few days. I do not recommend this supplier and would not use again. I am so disappointed and now have to explain to my cousin that I was not ignoring her special 70th birthday.