The flowers i requested for valentines day were delivered 2 days early The system didn't report this would be the case until after i had booked the flowers The flowers were delivered on the correct day but were not as requested The bunch was obviously the requested bouquet but with only one pink rose and not the red ones as specified and shown in the picture I have complained and had confirmation of complaint I have submitted a picture as requested Its now 2 weeks after valentines and im still waiting for a response I would recommend not using this company as there product isn't as specified but is expensive & their customer support is worse