I ordered flowers to be delivered to my wife's work address even paid the extra for before noon delivery , less than 30 mins before the deadline I received an e mail saying there was an issue and the delivery would now be the following day ( a Saturday ) which was her day off . To be fair I contacted the customer service and changed the delivery address, however its now 11.36 am and the flowers have still not been delivered . Guess there is still 24 mins for them to arrive . Have never had issues before , but this is really not an acceptable service in my view