Bought for new home welcoming. Ordering service good but driver left them by the bin with previous occupants rubbish and as recipient wasn’t expecting them, it was meant to be a surprise, she obviously didn’t look by the bin. We thought they had been stolen as driver took a photo of them on the doorstep and they were not there. Why did he take a picture of them on the doorstep and then move them next to the rubbish. The instruction was to leave with a neighbour if recipient not home but driver didn’t do that and recipient was actually in at time of delivery but he didn’t knock very much if at all. When flowers were found it was lunchtime the day after delivery so they had been in the heatwave for about 8 hours. To be fair when found and opened the flowers were still in water and quite healthy. The whole experience was meant to be a lovely surprise but was spoilt by not being able to find the flowers as no card was put through and having to tell the recipient she should have received something so overall I am disappointed with the service but the flowers are quite nice