Awful service. A full week after I ordered the flowers, and THREE delivery CONFIRMATIONS later, no flowers have been received. The contact process is long, tedious and takes numerous click-throughs, via an automated service to be able to reply. There is no option to email or phone a human being. I expect a full refund, but simply keep being asked to arrange re-delivery. Clearly, a week after the event, the flowers are not wanted, nor do I have any trust in this company to fulfil the delivery. I am sad to say it. But avoid at all costs.
6 years ago
Serenata Flowers has a
3.4
average rating
from
5,977
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