We have reviewed the photographs you provided and we feel that the bouquet has been made to the quality advertised. Please note that roses are delivered with guard petals, these are the outer layer of petals which do need removing on arrival. As roses are particularly delicate flowers the guard petals are left on during transit to ensure the inner rose remain safe and intact.
Answer to a complaint about flowers arriving dead.
Please spread the word not to use this company.
6 years ago
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