I purchased an expensive bunch of flowers for mother day. The flowers arrived 2 days late and two stems were broken. On the third day, over 3/4 of the flowers had wilted and died. I contacted Serenata Flowers and raised a complaint and received a snotty one liner in response referring me to their Terms and Conditions. The lesson here is DO NOT BUY YOUR FLOWERS FROM SERENETA UNLESS YOU WANT TO BE BITTERLY DISAPPOINTED. We will never use this third-rate outfit again and strongly suggest you use a reputable flower supplier rather than this one that deals with cheap second rate blooms. You have been warned....