The flowers were not delivered before the "usual" 6pm deadline, so the intended recipient had already left work for the day. Having contacted Serenata to advise them not to bother delivering the flowers, as it was too late, all I got was the standard "in the terms and conditions..." reply. No apology. Nothing. Just the snotty reply.Bad service, Even worse customer service. I would never use them again.
6 years ago
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