I paid extra for same day delivery. The flowers were NOT delivered that day. So I requested a refund as their terms and conditions state that I am entitled to a refund in those circumstances. I was fobbed off for three days and had to continually contact them for answers. They delivered my flowers after I requested to cancel and requested a refund. Then they basically told me tough luck and wouldn’t even refund the same day delivery fee! Absolutely disgusted!
5 years ago
Serenata Flowers has a
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