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Anonymous
DO NOT USE SERENATA FLOWERS, I never write reviews but you should avoid this company at all costs, i ordered a flower planter for my friend who got married 2 weeks ago, we couldn’t go because of the virus, the planter never arrived and i had to spoil the surprise by asking my friend whether she received her flowers, nothing from Serenata at all, i contacted them and got an apology but they then advised item was out of stock, why had i not been told this, customer service is shocking, they then offered to send a bouquet instead which i only accepted to get something sent to my friend and i asked for the complaints procedure as i was still not happy with the outcome, they refused and cancelled my order!!! total disgrace of a company and especially during such a terrible time. now 2 weeks on my friend still has no present from me because of this company and they now advise i cannot make a further complaint
5 years ago
Read Serenata Flowers Reviews
Serenata Flowers has a 3.4 average rating from 5,977 reviews