I’m not sure I have enough space here to write all that went wrong! I wish I had read these reviews earlier! Please do not order from this company! There is no phone number and the only communication is email where they are short and to the point and do not properly answer any queries. I’ve been left frustrated and out of pocket. To cut a long story short My order was never received they couldn’t find the house and no one bothered to call to confirm the address (The flowers were for a friend isolating on her birthday) And I’m apparently not entitled to a refund. Absolute scheming thieving bastards!