Used for years, but yesterday a failed delivery came through via email. Tried to find out what went wrong but unable to as the customer service link and tracking on the website fails. The recipient was my friend who had just lost er mum, she was in all day yesterday, but I still don't know if my gift will be delivered today as nothing was posted through her door. It is very embarrassing and I will not be using Serenta again and expect a refund for a failed delivery !!!!
5 years ago
Serenata Flowers has a
3.4
average rating
from
5,977
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