Hugely disappointed! l only gave one star because they wont let you give 0 stars, I ordered the Freya bouquet with gifts (spent £70) as a get well gift for someone who is seriously ill. From the outset l was Not Happy, the delivery time was not advised to me until after l had handed over the money, also when I received a photo of what was delivered I was truly shocked ! it looked nothing like the picture of the bouquet l ordered, Half of the arrangement was basically a green shrub! I contacted customer services multiple times by e-mail, and complained to multiple Customer Service operatives who all replied with the same company line, "it was delivered as expected" Don’t waste your Money!