Shocking service from the customer care and overall organisation.
Ordered flowers in advance for my friends birthday. Received message to say they were out for delivery... then weren’t delivered - even though I left a note to say leave on doorstep**
Customer care just email standard response they don’t look into your complaint and overall don’t care. Two days later - another failed delivery as driver went to wrong address and the customer care still won’t advise why there was a failed delivery in the first attempt.
Please do not order from here - save yourself the hassle that I am going through at the moment.
There is no contact number so it’s all over email - I have attached the basic automatic email response that they send despite myself already confirming that there were 4 people in the house to take deliver and that I left a note to “leave on doorstep”
My friend will now how old flowers delivered.
4 years ago
Serenata Flowers has a
3.4
average rating
from
5,972
reviews