Anonymous
Don't know where to begin... After 10 months the car is yet to be fixed! ... Incompetents ... 1 star is too much! I think it would be quicker if I take all the 1 star reviews already posted on here and consolidate them all together into one review to describe how disappointed I am with this company. I have been threatened 3 times to take my review down but I will not do that this time. After 10 months my car has not been fixed! this is just unbelievable and I am livid ! I feel so disgusted with the way they have dealt with me and my situation with my car, took advantage of being an engine repair and literally ripped me off, (£4,680) no proactive updates or communication whatsoever, no transparency on what needed changing and went head with the repairs without discussing them with me or even provide options as for that cost I would have put a new engine in, I had to chase every single day and all I got was : "repairs are well underway" and I still didn't know how much I was going to pay and emails not replied to, being forced by the managing director to sign the satisfaction note as this is "standard procedure" even though I was not happy with the service and the car was still at the garage and obviously the address was never shared until I paid everything and signed the satisfaction note. After 10 months the car has not been fixed and each time I have been told different things from the garage .The guy from New Tech Repair in Tottenham (partner with Service4Service) has been very unprofessional , talking over me all the time thinking I am stupid and I don't understand anything about cars, incompetent and not to mention how many times I had to go back and forth and leave the car for weeks and yet has not been repaired with poor acceleration, lot of noise coming from the engine and the "engine light repair needed" still on since December 2022! I asked to supply evidence of what the issue was and I never had a piece of report or photo from this garage and just got an invoice to pay of nearly £5K! This battle has been ongoing for 10 months and left the car more in the garage than driving it and the Finance company I have the agreement with cannot proceed with the compliant I raised as they have no evidence from Service4Service that the car was faulty at the point of sale. They have pretended to try and help me only after I posted the 1 star review and asked to put it down, and failed each time to fix my car. The car went to another garage they partner with, and the car is getting worse with new symptoms each day! they swapped engines and I don't know what engine has been put in my car right now...honestly I have no words. Please trust me on what I am saying and do not ever deal with this company unless you are prepared to be constantly lied to ,spend a fortune and not getting your car fixed. I am genuinely warning you to be extra careful when looking for specialists to fix your car and avoid Service4Service and their partners as they are unprofessional and incompetents. I am happy to provide all the emails and chats to proof how unprofessional this company is and I am taking legal actions.
8 months ago
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Service4Service has a 1.7 average rating from 12 reviews

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