Will never buy from them again, ordered two items, one was the wrong size, a seat, ordered a medium got a small and the other never showed. It took forever for them to ship and when I finally got half my order I was disappointed that it was totally wrong. So I emailed them, quick reply, then they asked if I could send some photos, ok fair enough but can't take a photo of something that's not there can I. Then their answer was send the seat back but can't replace it because I had already installed it, that's cool but why the hell would I send it back!. These guys might like riding their bike with no seat but I would find that uncomfortable. So all i wanted was them to send the missing item and when I asked them too the emails stopped, no reply. Never again.