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Sewoong International Reviews

3.79 Rating 825 Reviews
70% of reviewers recommend Sewoong International
Company Reviews
Read Sewoong International Reviews
50.67%
418 Reviews
19.39%
160 Reviews
6.30%
52 Reviews
5.70%
47 Reviews
17.94%
148 Reviews

About Sewoong International: BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

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Phone:
82314430530

Email:
support@bicyclehero.com

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service
average delivery time
Over 7 Days
on-time delivery
Greater than 73%
accurate and undamaged orders
98%
Customer Service
communication channels
Email
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Photo Reviews
5
Anonymous
Anonymous
Verified Buyer
"Package arrived safely in good time (for such a distance). It's so wonderful to have a light on my old dynamo bike again."
Report
Posted 3 months ago
5
Anonymous
Anonymous
Verified Buyer
"fast delivery..good stuff"
Report
Posted 4 months ago
5
More Photos
S Smith
S Smith
Verified Reviewer
"I ordered a new crankset on 3/13 and it arrived yesterday, 3/18. I did pay the $9.99 for Tracked Delivery - Tracked Courier(5~8 Workdays). Everything appears to be as advertised: new, in box, to the specifications I wanted."
Report
Posted 6 months ago
Anonymous
Verified Buyer
"I have received them. Thank you!"
Helpful Report
Posted 2 days ago
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NICHOLAS ZURAW
Verified Buyer
"Good price, fast delivery and great communication - what more could you ask for!"
Helpful Report
Posted 3 days ago
JC
Unverified Reviewer
"Good saddle. I'm used to a bit wider cut-out portion, with the same sized saddle, but 'll get used to this one."
Helpful Report
Posted 4 days ago
Harry G
Verified Reviewer
"When researching the rear-view mirror wherein I was interested, I learned that this mirror was offered this company and a firm in Germany. I read the reviews and went ahead with the purchase. I received my mirrors (I bought two: one for each of my two bikes) in a reasonable amount of time. My first thought was "Great!" And then I found a problem: one of the mirror kits was missing the handlebar inner brace. I have contacted Sewoong International twice asking for a replacement: and have twice been ignored. So does a company which sells a commodity receive a 5 star rating for ignoring their customer? In my opinion, no. To me a 3 star rating would suggest that they at least tried to remedy the issue. That did not happen. In summary: Delivery was Good: price was good: customer service is lacking. I did ask twice for a replacement part that is a principal component of each mirror kit. Two stars."
Helpful Report
Posted 4 days ago
ANDRES JACOBI
Verified Buyer
"The product was delivered and in perfect condition ! Thank you"
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
"Exact Shimano part I needed. Great customer experience."
Helpful Report
Posted 2 weeks ago
ROBERT HERRON
Verified Buyer
"Got exactly what I ordered on time , Excellent."
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
"Even with getting the product from Europe and the shipping to the US, it got here. A little slow but SI came through as it is difficult to obtain these handlebars in California...so, a job well done! Love these bars, thankyou."
Helpful Report
Posted 2 weeks ago
JOHN GILDING
Verified Buyer
"Surprisingly fast delivery and exactly what I ordered. Very impressed and will happily deal with again."
Helpful Report
Posted 2 weeks ago
""
Verified Buyer
"No problem I have received thé helmet,you are very good."
Helpful Report
Posted 2 weeks ago
ANDREW SWAIN
Verified Buyer
"The product was excellent quality and well packaged, just need to email your customers once purchase is confirmed and explain what is happening with the shipment, but apart from that, thanks alot."
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
"Professional"
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
"Terrible. Don't even consider buying from them. Two months and no sign of my package. Nothing but excuses. Bicyclehero is a scam, not a real business. Have put in complaint with PayPal resolution centre."
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
"Delivered within projected timeframe (25 working days). No issues with customs. Shipment tracking was very sophisticated, but eventually possible. Would order again."
Helpful Report
Posted 3 weeks ago
JAMES BUTLER
Verified Buyer
"Still no product and cannot track the item and no response to my last email request for information"
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Buyer
"Got my Busch & Müller mirror and am very pleased with it. Takes a while to ship since it is coming from overseas."
Helpful Report
Posted 1 month ago
Anonymous
Verified Reviewer
"Scammers. DO NOT BUY FROM THEM. Unable to ship, no tracking, no delivery estimates, delays and excuses. Had to notify PayPal to get my money back."
Helpful Report
Posted 1 month ago
ALEX WALLACE
Verified Buyer
"Order received more than 5 weeks after being placed."
Helpful Report
Posted 1 month ago
Mike
Unverified Reviewer
"Product arrived and was exactly what I was looking for. There was a delay on shipping at first but once I brought it to their attention the matter was handled quickly. 4/5 for a great job but need to get rid of that shipping confusion."
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
"Thanks- the right part came as requested."
Helpful Report
Posted 1 month ago
Sewoong International is rated 3.79 based on 825 reviews
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