Sewoong International Reviews

3.7 Rating 1,288 Reviews
67 %
of reviewers recommend Sewoong International
3.7
Based on 1,288 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 56%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
2.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Sewoong International Reviews

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024
SEAN REID
Sewoong International 5 star review on 13th June 2023
Anonymous
Sewoong International 5 star review on 8th November 2022
ZIMVIE- KIN FONG
Sewoong International 5 star review on 23rd February 2021
Anonymous
Sewoong International 5 star review on 27th April 2020
WILL PARKER
Sewoong International 3 star review on 15th February 2020
Anonymous
Sewoong International 5 star review on 17th December 2019
KAR LOCK
14
Anonymous
Anonymous  // 01/01/2019
I paid an extra $40.00 for express courier shipping stated 5-7 days. Part came from Korea and took 18 days. I expected the part in a week. The part was what I expected but shipping just takes too long. I my training rides on my my competition rig as a result.
Helpful Report
Posted 5 hours ago
Received the TREK bottom bracket replacement exactly on the date promised, hopefully this solution is the answer to a creaking poorly designed TREK bottom bracket!
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Posted 1 week ago
International order came on time, and arrived in good condition.
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Posted 1 month ago
Very prompt and good communication- would be happy to use again
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Posted 1 month ago
It 18 days to receive my order but it was good in the end I understand that there is problems with the postal services
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Posted 1 month ago
Happy with my order
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Posted 1 month ago
Arrived on time as promised 🙌
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Posted 1 month ago
looks ok, didn't use it yet
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Posted 1 month ago
Busch and muller light arrived on time and works great, good price as well thanks
Sewoong International 5 star review on 22nd January 2024
Helpful Report
Posted 1 month ago
Very Fast service, as described. Perfect fit.
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Posted 2 months ago
A great solution to a creaking TREK bottom bracket!
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Posted 2 months ago
Received my BB90 Token bottom bracket quickly. Works perfectly!
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Posted 2 months ago
GOODS ARRIVED ON TIME AND IN PERFECT CONDITION .
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Posted 3 months ago
Very very bad experience with this Cie. Purchased a SUNRACE cassette. After 3 weeks without news (order underway) I contacted the helpdesk to discover they did not take account my order. Cost me over 30€ the shipment. I ve never received the item. Seems to be delivered according the tracking (where ?). The customer support center is useless: never an answer. Close the ticket ASAP open another one. I was not reimbursed. I do not recommand.
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Posted 3 months ago
My item was delivered promptly and in perfect condition
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Posted 4 months ago
I ordered TWO Giro Aether Fit System Replacement for my Giro helmet. My credit card was charged for 2 but I only received one. Contacted Help Desk and a ticket was opened. The ticket was closed without any contact regarding the resolution outcome. I have all transaction details regarding my order. At this time I cannot recommend this company.
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Posted 4 months ago
Ordered BMC ICS - ICS 2 spacers, for days kept giving me the run around on the post office was closed - holiday and i was ok with this. They told me 2x after that they would provide me the tracking in 24 hours which they did not. If you are going to purchase from them, make sure you use paypal, i did. I inform paypal about gettting the run around on my order and showed them the correspondence via email and i received a full refund.
Helpful Report
Posted 4 months ago
Piad £10 delivery fro £6 item because it was in stock. 3 weeks later it still hasn't arrived and is 'processing'. meither the support email address or message forma ctually go anywhere so can't contact. I wish I'd read other reviews before using this useless site.
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Posted 5 months ago
I brought a fox tailgate pad and paid for express postage and it arrived a week after this period and I wasn’t offered a refund. Also the pad came folded in half, when the packaging specifically says do not bend. It didn’t arrive in fox packing just wrapped in bubble wrap and white plastic. Also on top of this the leather is faded in sections. My overall experience wasn’t great.
Helpful Report
Posted 6 months ago
Thank you very much for the following on the item not showing as delivered. Slow despatch. Item now only showing as in transit to Australia after 2 weeks. Australia Post showing as in transit to Sydney with delivery to Perth next week. This will be 3 weeks after order.
Helpful Report
Posted 6 months ago
Sewoong International is rated 3.7 based on 1,288 reviews