Sewoong International Reviews - Read 1,150 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 23rd February 2021

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall a great experience. I'm based in UK and received the goods in perfect condition and in a very reasonable time frame. Highly recommend for these reasons and also because I was able to source a part that's very hard to find in the UK at the moment.”

Posted 6 days ago

“Very fast shipping, i recommand.”

Posted 1 week ago

“I've emailed them multiple times, and they don't respond at all. My order never arrived. Also, once I placed the order, I could never see my order in the website, it always displays a coding error. Terrible! Don't buy from them!”

Posted 1 week ago

“Received my order on time. All good.”

Posted 1 week ago

“Received as expected”

Posted 2 weeks ago

“Smooth transaction with fast shipment”

Posted 3 weeks ago

“Could not find product locally so had to look overseas. Delivery from Bicycle Hero was quick and without issues.”

Posted 3 weeks ago

“Fantastic service !! Having searched high and low to get a new SRAM 12 speed cassette for my E-Bike, I found one with Bicycle Hero.com. No-one in UK had the part or even Europe either. Ordered part on Tuesday 15/6 at 21:45, paid a bit extra for express Courier and received my order from Fed Ex on the morning 22/6. I'm now back on the forest trails putting the bike through its paces”

Posted 4 weeks ago

“Received my package,thanks”

Posted 1 month ago

“I ordered a Thomson seatpost clamp and it arrived within the allotted time slot. The product looks great and service was well above average. I will most definitely do business with them again.”

Posted 1 month ago

“Super fast delivery, Thanks”

Posted 1 month ago

“I have yet to receive it😒 David”

Posted 2 months ago

“While the product took almost three weeks to arrive (it was shipped from S. Korea), it arrived in good condition. The product was as expected and the price was reasonable.”

Posted 2 months ago

“I have emailed them MANY TIMES. Their response is to issue a ticket regarding the situation and have not provided any further action and my bike part is STILL NOT HERE!!! It has been close to a year of constant emailing!! VERY FRUSTRATING PLACE!!!”

Posted 2 months ago

“The two sections of the Topeak QR Cage Mount did not slide apart easily. Had to put the unit in a vice, and pry it apart with a flathead screwdriver. Glad I bought two, because this one doesn't work, despite greasing the two parts and doing minor filing to get it to slide easier. Manufacturing defect.”

Posted 2 months ago

“THis item was unavailable in the US when I needed it, but I was able to get it through BicycleHero, almost surely shipped from Asia. Delivery was slow, but the BH was responsive and kept me informed---good customer service. The price was much higher than if shipped by a US dealer, but it was worth it to me. The product seems sturdy and fits my Racktime rack. The track is actually smoother to use than a Topeak rack on a different bike, which I bought to use with a MTX rear trunk bag. The original rack and bag tend to rattle on bumps, but the new track does not.”

Posted 2 months ago

“Ordered a replacement rail for my Selle SMP Pro Saddle, item arrived yesterday and is great Thank you”

Posted 2 months ago

“Slightly delayed reply to emails but otherwise very informative, product sold out everywhere else.”

Posted 2 months ago

“I am still waiting my order, please check it. Order ID:1900001247”

Posted 3 months ago

According to Canada Post website, it seems moving to your location. Corona makes all traffic by Canada Post super delay but you can track it and get it soon. I updated your tracking information from Canada Post.

Posted 3 months ago

“Came early then expected, nicely packaging. Was well protected! All in all good business.”

Posted 3 months ago

Sewoong International is rated 3.64 based on 1,150 reviews