Sewoong International Reviews

Name: Sewoong International
Rating: 3.66

3.7 Rating 1,325 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,325 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and fast delivery. Thank you.”

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Posted 2 weeks ago

“Good communication, quick response, happy with the item....”

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Posted 3 weeks ago

“The product is excellent great service”

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Posted 1 month ago

“Part is a great problem solver. Smaller bikes needed this to use roller system. Delivery seems to take much longer than stated times.”

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Posted 1 month ago

“Very slow delivery and not received yet ????????????”

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Posted 1 month ago

“Item arrived within the advised time frame - quick delivery!”

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Posted 1 month ago

“Product was very hard to find but they had it in stock at a reasonable price, with efficient shipping. Top marks”

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Posted 1 month ago

“Item ordered in January 2024 (Order #1710014055) which never arrived. Support blamed the postal service and there has been no resolution. Bad customer experience.”

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Posted 1 month ago

“These guys are theives , no shipments, no refund, no response.”

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Posted 1 month ago

“Never shipped item. I opened 2 tickets and they closed them instantly without explanation. Had to do a chargeback to get my money back.”

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Posted 1 month ago

“Who wouldn't love these ROK straps. They are space saving, durable and strong and they don't have wire parts that scratch and chip paint on bikes. They are adjustable for any size bag and dispite the most rugged roads, the straps perform and keep on performing.”

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Posted 1 month ago

“Don't trust these guys. My order was never processed and when I tried to send email, nobody replied and on eof the email listed here does not even exist (email cannot be delivered.) Gone without a trace.”

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Posted 2 months ago

“Purchase worked beautifully, thanks”

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Posted 2 months ago

“Excellent service and delivery. From Korea to Québec !!”

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Posted 2 months ago

“Sent the wrong item, overcharged for that wrong item, sent email about my issue and never receiver a reply about my concern”

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Posted 2 months ago

“Good service.”

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Posted 2 months ago

“I could not believe how quickly everything came, well wrapped and with no damage.”

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Posted 2 months ago

“Items received in good time. Much appreciated.”

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Posted 2 months ago

“Great price and fast delivery will buy from them again”

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Posted 3 months ago

“Everything was great”

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Posted 3 months ago

Sewoong International is rated 3.7 based on 1,325 reviews