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Sewoong International Reviews

3.7 Rating 1,296 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

3.7

Based on 1,296 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Sewoong International 5 star review on 13th June 2023

Sewoong International 5 star review on 8th November 2022

ZIMVIE- KIN FONG

Sewoong International 5 star review on 23rd February 2021

Sewoong International 5 star review on 27th April 2020

Sewoong International 3 star review on 15th February 2020

Sewoong International 5 star review on 17th December 2019

14

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After ordering my purchase I found a month later that the order had gone missing. However with out any delay you immediately reordered and within the following month my purchase arrived. I'm Happy with my purchase”

Posted 1 month ago

“Received the TREK bottom bracket replacement exactly on the date promised, hopefully this solution is the answer to a creaking poorly designed TREK bottom bracket!”

Posted 1 month ago

“International order came on time, and arrived in good condition.”

Posted 2 months ago

“It 18 days to receive my order but it was good in the end I understand that there is problems with the postal services”

Posted 2 months ago

“The goods came on time as expected”

Posted 10 months ago

“Ordered replacement padsets for Giro Helios cycling helmet. Delivered to me in the UK 10 days after ordering. Goods as described. Good service.”

Posted 11 months ago

“Obviously, these items are coming from Korea so they are going to take a while. But the items arrived safely, well packaged, and fit perfectly”

Posted 11 months ago

“Item arrived as ordered and within reasonable timelines as site laid out. Item arrived in good parcel and was as advertised.”

Posted 1 year ago

“No problems, delivery was quick and efficient!”

Posted 1 year ago

“Process worked perfectly. Sewoong did exactly as they promised and kept me informed on the way. I would have given them five stars but I missed a detail on the item - I thought I was buying with AAA batteries but item uses tiny expensive unrecheqrgeable CR2032 so more for ornament than use!! - my fault!”

Posted 1 year ago

“I did receive my order very timely only about a week after ordering through Canada Post. This was the first time I had ordered directly from an overseas cycle parts manufacturer/supplier, rather than from a North American distributor or local retailer which typically have higher prices and longer delivery times. So I was understandably anxious that my order actually would be delivered - and I was not disappointed. However, despite what it did say on my order confirmation that I could trace my shipment after leaving Asia, I could not trace it at any time by clicking anywhere on that confirmation page, so I was very relieved once it showed up in the mail.”

Posted 1 year ago

“Excellent item - slow delivery- maybe lots in customs for a while.”

Posted 1 year ago

“Genuine item. Delivery was a tad slow but have to expect this coming from Korea to UK.”

Posted 1 year ago

“Smooth order process and delivered as expected”

Posted 2 years ago

“The light is fantastic! It just took a long time to get here.”

Posted 2 years ago

“My only disappointment is that the adapter won't fit the rack that is on the bike. However, I have figured out a modification to make it work. The price was reasonable and the package arrived as indicated.”

Posted 2 years ago

“The Brompton Travel Bag is an excellent piece of equipment and I am very happy with my purchase. I would have given 5 Stars if I had been kept informed about the progress of my purchase in the delivery process. There were long periods where I heard nothing, and I was beginning to wonder!!!”

Posted 2 years ago

“received on 7th sept very nice sunglasses”

Posted 2 years ago

“would of gave 5 stars but both my packages were damage thankfully the items in the boxes was ok products came fast very pleased but take better care on the packages”

Posted 2 years ago

“It did take a while to arrive but it did and we are very happy with it.”

Posted 2 years ago

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Sewoong International is rated 3.7 based on 1,296 reviews