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Sewoong International Reviews

3.7 Rating 1,299 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

3.7

Based on 1,299 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

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Sewoong International 5 star review on 17th December 2019

14

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item received ok but the skewer is clearly not long enough for most bikes.”

Posted 4 years ago

“Not used the product yet but appears to be well made. Delivered and left in porch as per instruction 8 working days from placing order”

Posted 4 years ago

“Delivery can take a few weeks, but if you're happy to wait this is a good service. Query response time is good and communication helpful. I've only used the site once but they were able to deliver 29er fenders at reasonable price (virtually impossible to find in tasmania otherwise).”

Posted 4 years ago

“Delivery took a little longer than I thought, but the product was exactly as described. No issues, no worries all in all a good experience!”

Posted 4 years ago

“対応が思ったよりも良かった”

Posted 4 years ago

“Very good packaging. Item arrived as described. Shipping to USA took almost three weeks.”

Posted 4 years ago

“I received.”

Posted 5 years ago

“The item is great, but due to the shipment issue, I will only give 4 stars. Wish your business prosperity and improve in the future.”

Posted 5 years ago

“Good transaction. Genuine product.”

Posted 5 years ago

“Thank you, I've received my order in good condition and in good time. Good value for money.”

Posted 5 years ago

Thank you for your comment. We will do our best be be better supplier for your riding.

Posted 5 years ago

“Easy to order and work with Sewoong International. Shipping took long longer than expected from Korea but they answered all my inquiries about the extra time it took in a very timely manner.”

Posted 5 years ago

Thank you for your comment. We will do our best be be better supplier for your riding.

Posted 5 years ago

“Ordered Busch Muller light brackets for our bikes I could not find at my local bicycle shop. Although my ordered items took a while to get to the US, Bicycle Hero provided tracking. My order arrived well packed and accurate.”

Posted 5 years ago

“The part arrived as promised Customer Service was responsived. Will order again”

Posted 5 years ago

“Product as described but slow service and shipping in comparison to buying out of the UK.”

Posted 5 years ago

“Received with thanks”

Posted 5 years ago

“I received my order. All was as expected. Thank You.”

Posted 5 years ago

“My order was processed quickly and there were no problems with the delivered item. I picked the standard mail option as I didn't need it in a hurry. It turned out that tracking is a bit hit and miss with this option but it arrived ok. I will certainly look at using Bicycle Hero for future purchases.”

Posted 5 years ago

“The lights have arrived and work fine, thanks”

Posted 5 years ago

“Good product, fantastic price with reasonable delivery”

Posted 5 years ago

“Not the speediest transcontinental delivery ever: But, my item did arrive in good condition, and was very reasonably priced in the first instance. I would use this supplier again but allow more time ahead of the delivery. Generally good service and would recommend this company.”

Posted 5 years ago

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Sewoong International is rated 3.7 based on 1,299 reviews