Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,350 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,350 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Responsive online customer service. Parcel was wrapped carefully. Product quality above average. Hope you can produce female mma compression shirt.”

Helpful Report

Posted 6 years ago

“The parts were right, saved us by not having to replace the whole bike.”

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Posted 6 years ago

“The goods arrived a week later than expected and I didn't get an e-mail with a tracing number until I sent an e-mail requesting it. That is the bad bit but that is mainly due to the postal system being very busy at the moment. The good news is that everything arrived extremely well packaged and I am very happy with the quality of the goods I ordered. I am also happy with the range of good available (some goods I bought I have never seen elsewhere) and the price I got them for. Overall very happy.”

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Posted 6 years ago

“Item arrived reasonably quickly with free standard shipping. Item was priced very competitively and arrived in excellent condition”

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Posted 6 years ago

“Products arrived as described. Thank you”

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Posted 6 years ago

“Great price. Delivery time as expected. Unit had German outlet prongs rather than North American. There was no indication in product description, but I only use the USB anyway. Now I'm set for electronics recharging if I ever go to Europe.”

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Posted 6 years ago

“Got what I needed for my bicycle project but took a extra long time. Thank”

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Posted 6 years ago

“On time and as expected”

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Posted 7 years ago

“I didn't receive my original order and so I contacted the customer service team. I received a reply that they were checking on my order and within the next seven days I finally received my package. It was worth the wait. Thanks for all the help I received. I will be purchasing from your Company again.”

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Posted 7 years ago

“Received item in good time”

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Posted 7 years ago

“Exactly what I ordered but took a bit of time to arrive and I had to ask for tracking.”

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Posted 7 years ago

“I love my new like lock! Thank you!”

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Posted 7 years ago

“My order was delivered! Great price and excellent service.”

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Posted 7 years ago

“Fast response to email enquiries. Shipping took a little longer than the promised 14 days. Overall, a positive experience.”

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Posted 7 years ago

“Delivered in a timely manner”

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Posted 7 years ago

“they delivered the item I ordered at right price. Delivery however took a little longer than should have”

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Posted 7 years ago

“it came within a week”

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Posted 7 years ago

“Items as expected, works well.”

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Posted 7 years ago

“Ordering process very professional, processing of order took approx one week, delivery (international) about 10 days. Overall I am quite happy and would place an order again.”

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Posted 7 years ago

“I ordered a MTB tyre from Bicycle Hero. It arrived in good condition and it was the correct product that I ordered. The only downside was that the order took 30 days to arrive to Australia from Korea, when the website indicates 10-14 days delivery. Bicycle Hero customer support responded within 24 hours when I emailed them to ask why it was taking so long. Overall it was a good service, but slower shipping than promised. If they improve dispatch efficiency then I would give 5 stars instead of 4. Thank-you.”

Helpful Report

Posted 7 years ago

Sewoong International is rated 3.7 based on 1,350 reviews