Sewoong International Reviews

Name: Sewoong International
Rating: 3.64

3.6 Rating 1,366 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.6

Based on 1,366 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I rordered a rear hub for a set of rims, it arrived on time and had no damage of any kind.”

Helpful Report

Posted 3 weeks ago

“Received my order and I'm very happy with it. My delivery time expectations were a little high initially, not understanding the complexity of posting items from the other side of the world. If I have a need for further items I would not hesitate to purchase from you people even though the delivery takes some time. Keep up the good work. Thank you.”

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Posted 1 month ago

“Super easy to select and pay for the goods as well as the shipping. I received the items in excellent condition and in extremely quick time. But the thing I'm most grateful for is that I received a rounded up amount/number of the small items I ordered,which is absolutely brilliant. Highly recommend Sewoong International/Bicycle Hero. Fantastic service Much appreciated 👌🏻”

Helpful Report

Posted 1 month ago

“I ordered a set of integrated bars for my BMC Teammachine. I had been quoted an 8 week wait to get them from BMC. Bicyclehero quoted me 10 days with priority post. My bars arrived in under 7 days. They were very well packed. I am very happy with the service!!!”

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Posted 1 month ago

“Product arrived on time and in prime condition”

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Posted 1 month ago

“Item arrived as described. Tracking and communication was very good”

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Posted 3 months ago

“Good service”

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Posted 3 months ago

“Great mirror. This is my second Ergotec Spiegel M99 purchased through Bicycle Hero. It is difficult to source in the USA and I have found this to be the best quality mirror on the market. Shipping cost is reasonable from Korea and communication during shipping has been excellent with consistent updates on progress. Arrived well packaged in a "relatively" quick timeframe. Highly recommend.”

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Posted 4 months ago

“order process worked well and the item was received at the time intieally advised .”

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Posted 4 months ago

“The tyre I ordered arrived sooner than expected and was just what I wanted. Great service, thank you!”

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Posted 6 months ago

“Order received ok - on time and as advertised - excellent service”

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Posted 6 months ago

“Seat arrived after 10 days well packed”

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Posted 6 months ago

“Hard to find glasses at a good price (despite shocking AUD exchange rates and postage across the world). Arrived in a couple of weeks, before we expected. Genuine product. Very happy.”

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Posted 6 months ago

“I received my order exactly as promised, and it was delivered on time. Their quick responses to all my questions were impressive and made the experience even better. Thank you.”

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Posted 9 months ago

“Easy & user friendly online platform, quick delivery & no issues or concerns throughout the process.”

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Posted 10 months ago

“Bonjour, j'ai reçu ma commande le 4 novembre 2024 et tout est parfait. Ma commande est arrivée dans les temps prescris. Merci.”

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Posted 11 months ago

“I am happy to get the fancy product.”

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Posted 11 months ago

“Great customer service and fast delivery. Thank you.”

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Posted 1 year ago

“Good communication, quick response, happy with the item....”

Helpful Report

Posted 1 year ago

“The product is excellent great service”

Helpful Report

Posted 1 year ago

Sewoong International is rated 3.6 based on 1,366 reviews