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Sewoong International Reviews

3.7 Rating 1,299 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

3.7

Based on 1,299 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

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Sewoong International 5 star review on 23rd February 2021

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Sewoong International 5 star review on 17th December 2019

14

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can someone please let me know the status of my order (#100029328)? I never received a follow up email on the status. Thanks!”

Posted 4 years ago

“Good price on time.”

Posted 4 years ago

“Three Continental bike tires ordered & delivered 16 days later (to Colorado USA). Only complaint: I received no email at the time of shipment. Overall would recommend.”

Posted 4 years ago

“Order recieved as requested. Thanks for thre excellent service.”

Posted 4 years ago

“I received the bicycle basket good quality but smaller than I expected”

Posted 4 years ago

“Arrived safely, correct order. Everything good. Thanks.”

Posted 4 years ago

“bonjour je n'ai toujours pas reçu mon mon article ? cordialement DM”

Posted 4 years ago

“Ordered and received a Cinelli frame and Shimano brake levers and brake calipers, paid direct by card not PayPal. They have competitive prices on a lot of hard to get or otherwise unavailable things, with cheap or free delivery. The frame came from USA to Aus via Sth Korea in 5 weeks, very well packaged in original box. That was 2 weeks longer than advised, and communication response was slow, but updates were given after 2 days, and item was tracked with UPS. So very happy with what I ordered and received, having regard to the pricing and lack of availability elsewhere. Would use again provided I’m not in a hurry. The site is genuine with good if slow service, compared to CRC or Wiggle.”

Posted 4 years ago

“Received as what I expected. Good packing. Looking forward for next purchase”

Posted 4 years ago

“I bought a rare bicycle derailleur and added a cheap mirror to get free shipping, both items listed as in stock. Weeks later, the items were still listed as in "processing" stage, but upon emailing the seller, Sewoong International, they replied the items were actually shipped, without tracking. Waited another week, contacted the seller again, - they suggested to FedEx the derailleur for free, but said that the mirror was not in stock (still listed as in stock on their web page). I did not care about the mirror. They refunded me for the mirror, and International FedEx-ed the derailleur - came quickly. Great new derailleur, installed a day later! The original shipment they had sent two months later still never actually came. Since no tracking, unsure what happened to it. I would use the seller again, if no rush or with FedEx delivery.”

Posted 4 years ago

“good product, worth the wait.”

Posted 4 years ago

“Items received in good conditons”

Posted 4 years ago

“Good Seller! Thank You”

Posted 4 years ago

“Received. Just what I ordered.”

Posted 4 years ago

“Good saddle. I'm used to a bit wider cut-out portion, with the same sized saddle, but 'll get used to this one.”

Posted 4 years ago

“Even with getting the product from Europe and the shipping to the US, it got here. A little slow but SI came through as it is difficult to obtain these handlebars in California...so, a job well done! Love these bars, thankyou.”

Posted 4 years ago

“The product was excellent quality and well packaged, just need to email your customers once purchase is confirmed and explain what is happening with the shipment, but apart from that, thanks alot.”

Posted 4 years ago

“Got my Busch & Müller mirror and am very pleased with it. Takes a while to ship since it is coming from overseas.”

Posted 4 years ago

“Product arrived and was exactly what I was looking for. There was a delay on shipping at first but once I brought it to their attention the matter was handled quickly. 4/5 for a great job but need to get rid of that shipping confusion.”

Posted 4 years ago

“Hi, received the item yesterday, great item, great price, thank you!”

Posted 4 years ago

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Sewoong International is rated 3.7 based on 1,299 reviews