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Sewoong International Reviews

3.7 Rating 1,321 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

3.7

Based on 1,321 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 17th December 2019

14

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well packaged item and updated on delivery”

Posted 1 year ago

“Good service thanks.”

Posted 1 year ago

“Sent the parcel I ordered very quickly”

Posted 1 year ago

“Obviously, these items are coming from Korea so they are going to take a while. But the items arrived safely, well packaged, and fit perfectly”

Posted 1 year ago

“Easy order process, competitive price and great communication throughout the process. Seemed genuinely committed to customer service. Would recommend.”

Posted 1 year ago

“Great and easy service!”

Posted 1 year ago

“on shipping on delivery”

Posted 1 year ago

“Got my brake pads at a great price and they arrived in good time.”

Posted 1 year ago

“All received, all in order”

Posted 1 year ago

“Had a problem with delivery but the support was able to help and sort the problem out easily with no issues. The bag itself is great, thanks heaps.”

Posted 1 year ago

“Item arrived as ordered and within reasonable timelines as site laid out. Item arrived in good parcel and was as advertised.”

Posted 1 year ago

“Parcel arrived as described, brand new, with original factory part”

Posted 1 year ago

“It's been 4 months since I placed the order, but I still haven't received the item. It's been 4 months since I placed the order, but I still haven't received the item.”

Posted 1 year ago

“Receive the unior tool in Australia in 3 weeks was perfect!”

Posted 1 year ago

“Nice range of supplies at good prices and promptly delivered to the UK.”

Posted 1 year ago

“Awful customer service and I wish I had read the reviews before ordering. I have connected you 3 times now and had no response on the status of my order which was placed on Feb 16th and "in stock". You have received my money, where is my order? are you a serious business or are you a scam?”

Posted 1 year ago

Sorry to delay the delivery. Unfortunately the courier cannot update your item location. So we shipped the second package. You already received the new tracking information. It was upgraded to the tracked courier. When it is arrived at UK, Royal Mail will update the next process.

Posted 1 year ago

“Good product, quick service, resonable price. Would use the company again.”

Posted 1 year ago

“They have some products that are quite good value. The delivery and response is not top of the game, but the products arrived fine if you are not in a hurry. The main issue I have is with the order. Some items are not delivered, without any explanations. I had to approach the helpdesk before being advised that the items are out-of-stock and payment for those itemS will be refunded. And then I had to send reminders and chaser for over a month, before the refund was processed. Once it was processed, the refund was quickly reflected back in my credit card account. Not a good experience from a customer's standpoint. Eventually all was wrapped up, but requires active monitoring, checks and chasers from buyer. Not for those who are not up to it.”

Posted 1 year ago

“Parts arrived today. Thanks”

Posted 1 year ago

“Slightly concerned to be ordering from the other side of the world on the internet. None of my worries were needed. Fantastic service, they contacted me when the order was received, picked and posted. Delivered through Royal Mail.”

Posted 1 year ago

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Sewoong International is rated 3.7 based on 1,321 reviews