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Sewoong International Reviews

3.7 Rating 1,298 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

3.7

Based on 1,298 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Sewoong International 5 star review on 13th June 2023

Sewoong International 5 star review on 8th November 2022

ZIMVIE- KIN FONG

Sewoong International 5 star review on 23rd February 2021

Sewoong International 5 star review on 27th April 2020

Sewoong International 3 star review on 15th February 2020

Sewoong International 5 star review on 17th December 2019

14

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bicycle part has not arrived yet”

Posted 2 years ago

“Moon handlebar bracket fits perfectly to light and bars. Good Quality product”

Posted 2 years ago

“As others experienced, I paid for the goods ordered and BicycleHero (or better BicycleZero) took the money and doesn't deliver the goods. Support requests and inquiries are ignored, and checking order status in account leads to an error message. DO NOT order from these guys, they're basically scammers.”

Posted 2 years ago

“I don't know how to say this any other way - DO NOT order from this company. You will be tempted to order an item and may have read the red flag reviews, but then give the company the benefit of the doubt. It's only later you will regret when several months go by after having charged your credit card and no answer from inquiry and no product in hand. You have been warned!”

Posted 2 years ago

Sorry for that. Because of Covid, thetraffic from EU to US needs a lot of delay and accident. We just solve your case. We will try to stable the delivery process more.

Posted 2 years ago

“These people at Bicycle Hero are nothing but crooks. Took my money for bike parts and never shipped! I have repeatedly tried to contact them, but to no avail. Beware of this website, they are common thieves !!”

Posted 2 years ago

“The light is fantastic! It just took a long time to get here.”

Posted 2 years ago

“My only disappointment is that the adapter won't fit the rack that is on the bike. However, I have figured out a modification to make it work. The price was reasonable and the package arrived as indicated.”

Posted 2 years ago

“I have not received the item I ordered despite being told it was delivered. I have asked the company to look into this, but they have not responded to me at all.”

Posted 2 years ago

“The Brompton Travel Bag is an excellent piece of equipment and I am very happy with my purchase. I would have given 5 Stars if I had been kept informed about the progress of my purchase in the delivery process. There were long periods where I heard nothing, and I was beginning to wonder!!!”

Posted 2 years ago

“Gave them the benefit of the doubt.. disappointed ordered 2x Topeak multi-mounts - received only 1. packaging was not damaged and was not large enough for 2 mounts. Contacted them immediately - ignored. contacted 2 additional times and no response. did a time lapse of removing installing single item in package. If you look closely you can see only one item indentation in the package. Also item barely fits into package. Not complaining about delivery. but slow - Paid $18 to ship 2x $15.00 items... took 17 days to get to California - 4 days to Ohio via usps”

Posted 2 years ago

“I still have noit received my parcel”

Posted 2 years ago

“Ordered a Wald basket on August 13. received payment receipt via email. amount transacted from my bank account. no delivery message or whatever from bicyclehero. wrote 3 messages. they replied "Sorry but your order was not passed credit card security pass. We just refunded all the payment to the card holder." Till today they have not refunded me. horrible.”

Posted 2 years ago

Your order was blocked by credit card fraud detect system. It caused from CC company when the card number is already registered as fraud by the real holder. The security team already refunded all the payment to the real card holder.

Posted 2 years ago

“Had a speedplay shim kit that no one else had. Product as described.”

Posted 2 years ago

“These guys got me the part when no one else could! #100034166”

Posted 2 years ago

“They display a false Reviews.io widget on their site. "(shows 5 stars) Product arrived, but late (or did they not bother updating the shipping information for 2-3 weeks) Order with care.”

Posted 2 years ago

“Nice transaction, thanks.”

Posted 2 years ago

“Delivery a little slower than predicted, but that wasn't an issue. The light is excellent, and the price is attractive. (I don't know who made the delivery. When I got home from work one day, it was on the porch.)”

Posted 2 years ago

“received on 7th sept very nice sunglasses”

Posted 2 years ago

“Excellent product and works as advertised.”

Posted 2 years ago

“would of gave 5 stars but both my packages were damage thankfully the items in the boxes was ok products came fast very pleased but take better care on the packages”

Posted 2 years ago

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Sewoong International is rated 3.7 based on 1,298 reviews