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Sewoong International Reviews

3.7 Rating 1,302 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

3.7

Based on 1,302 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

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Sewoong International 5 star review on 23rd February 2021

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Sewoong International 3 star review on 15th February 2020

Sewoong International 5 star review on 17th December 2019

14

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery a little slower than predicted, but that wasn't an issue. The light is excellent, and the price is attractive. (I don't know who made the delivery. When I got home from work one day, it was on the porch.)”

Posted 2 years ago

“received on 7th sept very nice sunglasses”

Posted 2 years ago

“Excellent product and works as advertised.”

Posted 2 years ago

“would of gave 5 stars but both my packages were damage thankfully the items in the boxes was ok products came fast very pleased but take better care on the packages”

Posted 2 years ago

“I ordered some shoes, and paid extra to expedite shipping. Over a week went by without any correspondence saying my order had shipped. I filed a ticket requesting status and got no response. My order was subsequently canceled and my money refunded, but no explanation as to why. The help site has invalid SSL certificates, so logging in there is not secure. I will never order anything from bicyclehero again.”

Posted 2 years ago

“Terrific service. The parts I needed were not available in the UK, which I thought would be a big problem as all I needed were a couple of rubber washers - without which my floor pump was inoperable. You were able to source the parts for me and they reached me before schedule. I have no fear of using Seewong International or Bicylce Hero in the future and recommend highly.”

Posted 2 years ago

“Receive my axxa block kit to sécure my e-bike. good service from Bicycle hero. international shipping to Canada good tracking. Thank you Bicycle hero.”

Posted 2 years ago

“Fast shipper no difficulty with custom clearance thanks”

Posted 2 years ago

“It did take a while to arrive but it did and we are very happy with it.”

Posted 2 years ago

“Was great to be able to source the Minoura LiveRide LR241 Mini Cycling Trainer White Riser3 for my Birdy 9 gear bike from Bicycle Hero. The trainer arrived within two weeks in good packaging, to the door. Very happy with such a smooth buying experience. Highly recommend.”

Posted 2 years ago

“Tried to order a bike stem extension and 3 months later nothing … texted the support team who sent the item again and received in less than 10 days! So don’t delay in contacting them if there is an issue. Their customer service team will respond:)”

Posted 2 years ago

“Slow coming to Uk but as it was described. Overall very satisfied”

Posted 2 years ago

“Overall a great experience. I'm based in UK and received the goods in perfect condition and in a very reasonable time frame. Highly recommend for these reasons and also because I was able to source a part that's very hard to find in the UK at the moment.”

Posted 2 years ago

“Very fast shipping, i recommand.”

Posted 2 years ago

“I've emailed them multiple times, and they don't respond at all. My order never arrived. Also, once I placed the order, I could never see my order in the website, it always displays a coding error. Terrible! Don't buy from them!”

Posted 2 years ago

“Received my order on time. All good.”

Posted 2 years ago

“Received as expected”

Posted 2 years ago

“Smooth transaction with fast shipment”

Posted 2 years ago

“Could not find product locally so had to look overseas. Delivery from Bicycle Hero was quick and without issues.”

Posted 2 years ago

“Fantastic service !! Having searched high and low to get a new SRAM 12 speed cassette for my E-Bike, I found one with Bicycle Hero.com. No-one in UK had the part or even Europe either. Ordered part on Tuesday 15/6 at 21:45, paid a bit extra for express Courier and received my order from Fed Ex on the morning 22/6. I'm now back on the forest trails putting the bike through its paces”

Posted 2 years ago

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Sewoong International is rated 3.7 based on 1,302 reviews