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Sewoong International Reviews

3.7 Rating 1,321 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

3.7

Based on 1,321 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Sewoong International 5 star review on 13th June 2023

Sewoong International 5 star review on 8th November 2022

ZIMVIE- KIN FONG

Sewoong International 5 star review on 23rd February 2021

Sewoong International 5 star review on 27th April 2020

Sewoong International 3 star review on 15th February 2020

Sewoong International 5 star review on 17th December 2019

14

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service - considering the shipment was heading from Korea to the UK it was very rapid!”

Posted 1 year ago

“Item received shipped to Australia. Arrived faster than expected. And as described. Thumbs up”

Posted 1 year ago

“I ordered a Bianchi water bottle and it arrived in the uk 3 weeks later from overseas the bottle was great and well worth the wait.”

Posted 1 year ago

“Delivery and product as advertised. Would purchase from this company again.”

Posted 1 year ago

“Can’t fault the service- delivered within the time scale - good communication and updates”

Posted 1 year ago

“Item arrived was not correct item as the photo showed a full wheel and all I got was a tire explained this over email and was given a flippant response definitely wouldn't want to order from here again”

Posted 1 year ago

“Fast delivery, received in kind. Thanks”

Posted 1 year ago

“Very nice Bianchi roas bike bottle, good quality and arrived on time. It looks great on my bike. Very pleased”

Sewoong International 5 star review on 13th June 2023

Posted 1 year ago

“Item arrived quickly in great condition.”

Posted 1 year ago

“Took a week to deliver my order to UK. Got email confirmations at every step of the way. The jersey is great and fits me spot on.”

Posted 1 year ago

“Quick, Communicative, and delivered what I wanted.”

Posted 1 year ago

“The goods came on time as expected”

Posted 1 year ago

“Superb item...fast delivery...this item and size not available in UK. Very pleased with Sewoong.”

Posted 1 year ago

“Fantastic! I was worried ordering from Korea, But needn’t as quick delivery and kept informed.”

Posted 1 year ago

“Ordered replacement padsets for Giro Helios cycling helmet. Delivered to me in the UK 10 days after ordering. Goods as described. Good service.”

Posted 1 year ago

“Terrible company. When I realized the shipping would be an unreasonably long, I canceled the order. At the time of the cancellation, the order had not shipped. I ask for confirmation of the cancellation and never received such. I repeated this request, also with no reply. I was charged for the product and the product was never shipped or received.”

Posted 1 year ago

“Good purchase and fast shipping”

Posted 1 year ago

“They'll take your money, but won't deliver the goods. I tried contacting them, still waiting the the goods. Is this a scam site?”

Posted 1 year ago

“This company or website is somewhat disorganised. I ordered and paid for a Deuter Exp 16 Air backpack (site did state only a few in-stock) A$180. Shipment was delayed with status showing processing for 3 weeks, no tracking update, no communication re delay. When I sent a message I did receive a prompt and brief reply apologising, shipment issues quoted, refund being processed with matter/order closed and deleted. More than one week later I did receive a full refund. It was processed a few days after my query but due to banking system delays took over a week to finally hit my account. Based on feedback I have viewed this company is improving. Hence 3 stars for effort. Keep up the good work and remember good communication is vital in sales.”

Posted 1 year ago

“Thank you for providing me with a nice new pair of pedals,the second set I have bought from you direct.All good,cheers.”

Posted 1 year ago

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Sewoong International is rated 3.7 based on 1,321 reviews