Terrible customer service. I was told by the manufacturer of my bicycle light that warranties must go through the seller so I contacted Bicycle Hero. They responded requesting photos of the item and a description of the problem. I promptly sent the requested info and they have not acknowledged my existence since despite multiple progressively frustrated follow-up emails. Any warranty is worthless when you buy from Bicycle Hero, I've been robbed of my replacement product.
6 years ago
Sewoong International has a
3.7
average rating
from
1,350
reviews
