1) found the website by chance, liked the video explanations and the apparent good product knowledge 2) ordered the 'screamer' sex swing, was delivered in 2 days from the US to Belgium 3) had an issue where UPS double charged the import taxes, Core Level fixed it in a couple of hours by refunding the tax immediately 4) the screamer sexswing is just Great! really, even better than I thought it would be, we're both very, very happy with it :-) 5) guys: if you expand into some other products (like vibrators etc) with the same expertise, I'm your client so, definitely 5 star rating