“The swing itself is great. The carabiners that hold the swing at the top are definitely the weakest point! I am well under the weight limit and both carabiners stretched out immediately. An easy fix to go buy better carabiners, but definitely disappointed that I have to invest more money on top of what I already paid for the swing.
Edit to add: If in fact it had not happened twice, I would gladly revise my review! However, them not being screwed shut properly was my exact thought after the first one was stretched out. So we triple checked that they were all screwed shut properly before sitting in it the second time. All links were screwed completely shut, and it still happened.”
Posted 3 weeks ago
Those are quicklinks. (different than carabiners) Looking at the image it is clear that the threads are not damaged. This means you did not have it closed and threaded shut.
A quicklink of this size when it is left open has a weight limit of about 50 pounds. When it is closed making a solid circle the weight limit is over 600 pounds each for that piece of hardware.
“I can’t say enough about the customer service. Friendly, informative, helpful, quick to reply. Hands down the best customer service ever...& of course amazing products.”
Posted 1 month ago
Thanks for the reviews. We know the swings are awesome, but we are flattered that you rate us so well as a company.
“Since pandemic, apparently, people are trying new things so when I ordered our swing, it was on backorder (they made us aware ahead of time) but they kept us updated. Great communication, great service. Happy customer here =)”
Posted 1 month ago
Yes, the lockdowns have been crazy and demand has been high. Lots of people getting swings to pass the time stuck at home. We are just happy to do our part and make the pandemic bearable.
“Very nice unit , good quality , sturdy . Only problem is setting up in apartment , will look for a quick pack down stand.”
Posted 1 month ago
At the top of SexSwing.com visit the instructions tab and find the 7 ways to install your swing. Several may work depending on the layout of your apartment, but the chin up bar is the easiest and I always have one with me for use in places when I travel.
“Excellent customer service from start to finish. Online questionnaire directed me to products that were best suited for what I was looking for. Online representative was quick to answer any additional questions and delivery was FAST. Online directions made set-up simple and we have had nothing but fun since!! Set-up is easy and the material cleans well.”
“As sex is a very important part of a relationship,the swing just added a great addition to ower Love Making. WOW wish I had one years ago! The swing I received from this company is awesome! Don't wait and order. There is nothing wrong to be adventurous with making love! I have been collecting my retirement for a while now so I'm not a youngster and it really helps with positions that probably I wouldn't be able to do. So order yours now you won't be disappointed!!!!”
Posted 1 month ago
Thanks for the feedback, it really helps. You are a perfect example of a swing buyer. So many believe it is only a younger man's game, but you are a very typical user.
“Terrible customer service, tried to cancel my order 10 minutes after I bought it, only to get the run around and be called a thief cause I went through visa to cancel it!”
Posted 1 month ago
I apologize that you were not happy. You tried to cancel your order after several hours and the box was already on its way to Canada. I apoligize for being too fast.
You were more than welcome to refuse the package as stated in our return policy. Unfortunately, after shipping the package, giving a full refund and allowing you to keep the package is not our normal procedure. Sorry.
Did you ever refuse the package and get your refund?
