sexswing.com Reviews

4.5 Rating 163 Reviews
85 %
of reviewers recommend sexswing.com
4.5
Based on 163 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read sexswing.com Reviews

About sexswing.com:

The worlds leading retailer of sex swings and accessories. Add spice to your sex life.

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Customer service was non-existent. I tried ordering two items but realized as soon as I clicked "buy" that I had missed an item. Tried calling immediately and emailing the customer service contact info. No response, not even a week later. Watch out! If you have an issue they won't get back to you!
Helpful Report
Posted 1 year ago
I'm very sorry to hear you are unstIsified with our customer service, if you check your email I think you will find that we replied to your email on Nov 16th the day after you emailed us, Unfortunatly we had shipped your order before we got your message BUT if you wanted the second headrest without shipping cost please feel free to order that we can refund you for the shipping cost.
Posted 1 year ago
I don’t know what core level is but my experience ordering from this company was poor. I ordered $30 worth of items and once I put in my credit card information the purchase went through without a review of final purchase screen. It wasn’t until I received the email receipt that I found out a $50 shipping fee was charged for a 2 business day delivery window. Then insult to injury the items did not arrive in the 2 business day window I was tricked into. The products were good and as advertised but the checkout process and delivery was awful
Helpful Report
Posted 2 years ago
I'm sorry to hear you are not satisfied. Did you try to call or contact us via email, we are always happy to change shipping a refund if it is brought to our attention before it ships. I did check your order it was placed on the 11th shipped on the 12th with UPS 2 day air.
Posted 2 years ago
The swing itself is great. The carabiners that hold the swing at the top are definitely the weakest point! I am well under the weight limit and both carabiners stretched out immediately. An easy fix to go buy better carabiners, but definitely disappointed that I have to invest more money on top of what I already paid for the swing. Edit to add: If in fact it had not happened twice, I would gladly revise my review! However, them not being screwed shut properly was my exact thought after the first one was stretched out. So we triple checked that they were all screwed shut properly before sitting in it the second time. All links were screwed completely shut, and it still happened.
Helpful Report
Posted 3 years ago
Those are quicklinks. (different than carabiners) Looking at the image it is clear that the threads are not damaged. This means you did not have it closed and threaded shut. A quicklink of this size when it is left open has a weight limit of about 50 pounds. When it is closed making a solid circle the weight limit is over 600 pounds each for that piece of hardware. Simple mistake, live and learn.
Posted 3 years ago
sexswing.com is rated 4.5 based on 163 reviews