From the initial enquiry to delivery of the vehicle , Ricky Doughty from York branch was an absolute pleasure to deal with , he listened to my wants and never exacted any pushy sales traits associated with the industry , I asked for certain stipulations for the sale and they were met , had a small incident after taking the car where the coolant level alarm came on , this was due to have a new water pump and timing belt fitted , Ricky drove 17 plus miles to top up the coolant level and was very apologetic , because I live in Richmond and not York the warranty with the vehicle can be used in my hometown SG Petch saving a lengthy commute to York , I would definitely use SG Petch and especially York branch for any future car purchases as they were very accommodating and Ricky is a man of his word and SG Petch should value employees like him as he embodies true professionalism and is trustworthy , something I look for when parting with hard earned money buying a new car .