Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

SG Petch Reviews

4.7 Rating 5,004 Reviews

95 %

of reviewers recommend SG Petch

Company Reviews

Product Reviews

4.7

Based on 5,004 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Write Your review

Tell us how SG Petch made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

SG Petch 5 star review on 19th March 2024

Suzanne Edwards

SG Petch 5 star review on 18th December 2023

Joseph Matthews

SG Petch 5 star review on 10th November 2023

SG Petch 5 star review on 9th November 2023

SG Petch 5 star review on 9th November 2023

SG Petch 5 star review on 17th October 2023

Lorraine Wilson

SG Petch 5 star review on 14th August 2023

165

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have just recently taken delivery of our new car a Kia picanto x line s.First I would like to say how pleased we are with the car, just the right size for us.This is our forth car from s g Petch and we have not been disappointed with the service we have had, My wife and I would like to thank our sales executive Thomas Cyganek, From the day we ordered the car to the day we picked the car up and any advice after that he kept us informed throughout.Thank you.I definitely would recommend SG Petch”

(York) - Posted 1 day ago

“Great experience & the communication was excellent. Thanks Ciaran!”

(Darlington) - Posted 1 day ago

“Shannon was very helpful and efficient in smoothing the process of acquiring our new Tucson, and delivered on time!”

(Darlington) - Posted 1 day ago

“A little surprised we have not been contacted regarding our initial experiences. We have “sussed” most things out and are more than happy with our driving experience.”

(York) - Posted 1 day ago

“Great service from walking in to taking delivery”

(Durham) - Posted 2 days ago

“Although I did not get the car I ordered the car I did get is brilliant which is the i20. Love this car. I was treated with the utmost respect and curtesy by the showroom staff. They were very helpful.”

(Middlesbrough) - Posted 2 days ago

“Amazing service from Ryan. He made the process of buying a new car a breeze.”

(Darlington) - Posted 2 days ago

“Overall experience was good, however the car/model didn't have all of the features of previous car. Oversite on my side but it could have been pointed out during the sale. We would probably have gone with the top spec model and paid more.”

(Darlington) - Posted 2 days ago

“Excellent service”

(South Bank) - Posted 2 days ago

Thanks for your feedback Adele, we are pleased you were happy with the service you received. We look forward to seeing you again.

Posted 2 days ago

“Anthony was absolutely fantastic”

(Darlington) - Posted 2 days ago

Thanks for your review Paul, we are pleased you were happy with the service you received from Anthony. We look forward to seeing you again.

Posted 2 days ago

“Durham Seat just bought my 3rd car from them Rebecca was very good only took my car for service resulted in me ordering a new one bit of a wait before I get it but worth the wait one thing I noticed not very keen on giving add ons free as my car is top off the range spec I thought they would have given me diamond bright thrown in they did on the last one”

Posted 2 days ago

Dear Derek,Thank you so much for giving SG Petch a 5-star rating! We truly appreciate your support and are thrilled to hear about your positive experience with us. We look forward to serving you again in the future.

Posted 2 days ago

“Robbing people from interest rates paid three grand more than the car is worth”

Posted 4 days ago

“This is about the 9th car I’ve bought from S G Petch. It was a little stressful this time as the salesman I normally deal with had retired. The new salesman I was dealing with then left. So another salesman took over and managed to sort a car out for me. All good in the end”

(Darlington) - Posted 4 days ago

Dear Terry,Thank you so much for taking the time to leave us a 4-star rating for SG Petch! We truly appreciate your continued support as a loyal customer. We apologise for the stress you experienced during your recent purchase due to the turnover of our sales staff. However, we are glad to hear that another team member was able to step in and ultimately provide you with a satisfactory solution. Thank you once again for choosing SG Petch, and we hope to serve you for many more car purchases to come!

Posted 2 days ago

“Buying a car from SG Petch was a pleasant experience with staff helful and professional. All went really smooth. The car was in pristine condition when I picked it up. I would definitely recommend purchasing from this dealership.”

(York) - Posted 5 days ago

Dear John,Thank you so much for awarding SG Petch with a 5-star rating! We greatly appreciate your kind words in your review. We are thrilled to hear that buying a car from us was such a pleasant experience for you.

Posted 2 days ago

“Amazing experience. Knowledgeable, patient, and kind staff members. Nice showroom. I can't fault it. - Natalie”

(Durham) - Posted 1 week ago

Thank you so much for your review and for giving SG Petch a 5-star rating! We are thrilled to hear that you had such a positive experience. If you have any further feedback or need any assistance, please do not hesitate to reach out.

Posted 1 week ago

“Excellent service from Andrew in sales as usual”

(Darlington) - Posted 1 week ago

Hi Pauline, Thank you so much for your 5-star rating of SG Petch! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience. We're delighted to know that Andrew in sales provided you with excellent service. We look forward to seeing you again.

Posted 1 week ago

“Friendly,helpful staff”

(Middlesbrough) - Posted 1 week ago

Thank you so much, Susan, for taking the time to give SG Petch a 5-star rating! We look forward to seeing you again in the future.

Posted 1 week ago

“Efficient staff dealt with transaction well”

(Darlington) - Posted 1 week ago

Thank you so much for your outstanding 5-star rating of SG Petch! We greatly appreciate your feedback and are thrilled to hear that you found our staff to be efficient in handling your transaction. We look forward to seeing you again!

Posted 1 week ago

“We recently bought a Hyundai Kona EV from SG Petch and were delighted by the service they provided. It was easy to arrange a test drive, the showroom is modern, clean bright and welcoming with excellent customer service facilities. A warm welcome awaited us and the sales person (Mark Hodgson) was very pleasant, helpful and knowledgeable. We received a fair price for our trade-in against the new car which we were so impressed by the car, we bought it immediately. Thank you for making the car-buying process pain-free.”

(Middlesbrough) - Posted 1 week ago

Thank you so much for your fantastic 5-star review of SG Petch! We are delighted to hear that you recently purchased a Hyundai Kona EV from us and that you had such a positive experience. We appreciate your business and look forward to serving you again in the future.

Posted 1 week ago

“A really positive experience from start to finish. Highly professional service very well delivered. Wouldnt hesitate to recommend.”

(Durham) - Posted 1 week ago

Thank you so much for your fantastic 5-star rating of SG Petch! We truly appreciate your feedback. Your recommendation means a lot to us. We look forward to serving you again in the future.

Posted 1 week ago

«
1
2
3
4
5
»

SG Petch is rated 4.7 based on 5,004 reviews