S.G. Petch Middlesbrough ( Mazda ) Twice I have taken my Mazda 6 to here, and twice it has been nothing but stress. I could list the full unsavoury 22 days it took in total, but I think the edited version makes the point sufficiently well. It started with a diagnostics test, and did end with the issue sorted and a free M.O.T. , that is the good news. Firstly I didn't get calls returned when promised. I was verbally abused by a workshop technician, with no provocation from myself. I was basically called a liar by the workshop manager ( or to use his words, " we only have your word for that " . To top it all off, the dealership manager/director/part owner made offers of financial reimbursement, which were never forthcoming. This dealership has severe issues with some of their staff, and I am still unsure whether taking over 3 weeks to solve the issue with my car was down to, equipment, the staff, Mazda themselves or a combination of those. Whatever it was, my advice is steer well clear. Fortunately I have now sold my Mazda.