After reading reviews I had decided on a Mazda3 so it should have been an easy sale. I stood at the reception desk being ignored. Another customer told me to wallk over to a desk at the back of the showroom. Also the sales rep was totally disinterested in telling me anything about the car. I actually changed my mind and left. AS i wanted the car i went back and asked for a test drive. I bought the car despite your salesmen. When I collected the car and handed over my keys to my trade-in, he was too busy on his phone to even look up, he just held out his hand for my keys.