I have an ongoing insurance claim from December, Storm Arwen, and i am still waiting to get my car fixed. i am finally booked in for March but no one in 3 months has rang me to do this. i originally booked myself online in December then to be told my parts hadn't been ordered and to wait for a phone call. then no phone call until i have to ring back up. 3 months is shocking, even if it is busy. i have had to buy new wiper blades to get me through the 3 months whilst waiting. if my MOT had ran out then i wouldn't be able to have drove the car as it would have failed, luckily it hadn't. appalling service so far and my car is not even in the garage yet.