Sales rep was good and give plenty information his name was Ray Yates. I am not happy with the after service care. Husband car we got had a a dent in door on passage side front. It took 7 weeks get sorted. Car had go in for warranty work before dent was seen week later it was. My car had engine managerment light on 2 weeks ago. Rang Durham branch no one got back to me till 3 hours later so I rang Darlington branch up got call back within hour. Courtesy car had be back in on day you get it. I thought courtesy car is with you till get car back in return. Luckily car was back with me within 4 hour's. The prices you would like charge for new wipers blades is nearly triple to what i had pay from family memeber.