Travelling from the opposite end of the country to buy a car has the potential to be a bit fraught with the risk of a car not being as described or missing keys or paperwork etc. No need to worry with SG Petch in Sunderland from start to finish, there was completely transparent communication and honesty on both sides re my car to be part exchanged and video and other images swapped on both vehicles. Given the distance to travel overnight accomodation was also taken care of followed by the following morning a very relaxed unhurried transaction. I've bought many cars over the years and despite the long drive is probably one of the best customer experiences buying a car I have had. Completely satisfied having bought a low mileage nicely specced genuine care. Would highly recommend this dealership.