Took delivery of new Seat Ibiza on 23/3/23 from Petch Durham. I noticed a loud banging noise coming from the rear passenger left hand side whenever I went over any uneven ground. The noise continued so on 17/04 I rang the garage and asked for a diagnostic check to be carried out but couldn’t get a slot until 18/5/23 a month later. I decided to take it to my local Seat dealer under the warranty and managed to get a slot for the same week. When I collected the car I was told that a chock had been left under the rear of the vehicle when it had come off the low loader and that was responsible for the banging noise. The car had a pre delivery check carried out before I got it and this wasn’t spotted. Seems as if when anything goes wrong Petch are in no hurry to put things right. You would expect better treatment when buying a new car. This is my 5th new car from Petch, so much for customer service. Not impressed.