I have recently purchased a new Mazda 2 Sport, from Sgpetch Middlesbrough Southbank. My experience begins. I was assured that I would collect my car, with the Grand opening of Sgpetch new showroom Southbank 5th July. I ordered my new Mazda on 26th of June. I received a text , not a phone call from the sales person. Craig Brown informed me that my car had been damaged in transportation. I contacted Mazda complaints department and voiced my disappointment. They informed me that they were not aware of any damage to my vehicle during transportation. I was then given another date 15 th July . Only to be informed that the transportation vehicle was stuck in a port somewhere in England. 17th July, I was told. I text the salesperson the day before. Informed me that my car was 100% ready. At last, well almost. I pulled into the showroom 30 minutes early, at this point I received a phone call. I informed the sales person I had already arrived. They were having technical issues and were unable to register the vehicle. Frustrating to say the very least. I once again contacted Mazda’s Stuart Stringer (Complaints department). Within the hour issues had been resolved. At last my new car. However I discovered more issues. There was no locking nut for my alloy wheels. The number plates hadn’t been secured correctly, they had stickies holding my new number plates to the car. I discovered this, the next day when they had fallen off the car. Purchasing a new car shouldn’t be that difficult. Craig Brown has promised Argos vouchers £50, too which I haven’t received. Despite repeated text and assurances from Craig Brown.