Turned up and hung around for 10 mins before managing to attract a salespersons attention.said we were looking at a certain used car, they were surprised til I pointed it out. ‘Oh that’s the service car’ ‘ but yes it’s on your website for sale’ they couldn’t find it on their system until I pointed it out on my phone. On collection, poor valet, key missing,Ariel missing, service book not stamped. Took a bit of chasing from me to sort it all out. The only saving grace was the lady in the service dept who sorted the key, she was highly efficient unlike the sales dept. No real major issues but not a slick sales experience.