Second vehicle in a year. chosen Mickey Shaw was helpful and professional. As were others I dealt with. Much like last time. There was an issue with delivery of my chosen model - not directly the dealership's fault. Certainly not mine although I ended up paying for it. I had PURPOSELY chosen a Motability vehicle with no upfront payment. The vehicle in question was the Seat Leon xcellence Lux 2.0Tdi DSG. I placed the order in September I believe - it was due the beginning of December. Last I heard it was due march. So I chose a cheaper vehicle with less standard equipment, which should have had an upfront payment of 250 pounds. I suggested that as this was a lesser vehicle (fr) AND not my initial choice AND no fault of mine, the price should remain as initially agreed. But no. The best that could be done was 50% reduction. I feel this was a silly decision . All the good work put in by the majority of staff is pushed aside by this incident i just cant get out of my head. And it will certainly have a bearing on where I order my next vehicle from.