I am happy with the car I bought from SG Petch, but the customer service I received was non-existent. The dealer was reluctant to show me the cars I wanted to view initially, and then did not come with me for the test drive. The dealer was also not interested in selling me the car, and had I not absolutely loved the value of the car, I would not have purchased it. Upon paying my deposit, the paperwork was not explained to me at all. I was asked to sign a fair few documents without the dealer explaining to me what they were. I picked up my car two weeks later, where the dealer was slightly happier. Nevertheless, I was still asked to sign paperwork without having it explained to me on the day. I expected to be shown how the car functions when picking it up, but was only shown this when I asked the dealer to. The dealer also forgot to take the full payment for the car on the day (I paid asking price), and had I not reminded him, I would have been able to walk away with the car for the price of the deposit. The car came in great condition hence the 2-star review, but lack of customer service has let SG petch down.