We first made contact with Melissa Murray via Email, regarding a low mileage 66 plate Hyundai Santa Fe we had seen on Auto Trader. Melissa was very helpful, and sent us a walk round video of the vehicle as we were travelling some distance to purchase. Everything agreed we travelled up on the Sunday night to collect the car first thing Monday morning. Unfortunately between the time we agreed the sale, and collection day some damage had occurred to the vehicle in way of a scratched door and boot lid, this put a dampener on things. Melissa, having spoken to her sales manager, assured us it would be repaired and they would deliver the vehicle to us in Corby, Northamptonshire where we live. As we were going on holiday the same day, we agreed to leave the car with them to get on with the repair straight away. We mutually agreed the Santa Fe would be repaired and delivered the following week after we were back from holiday, this all happened as planned, and they had a professional driver drive it down to us. So in short excellent customer service from Melissa and all the team at SG PETCH Hyundai, we would highly recommend Keep up the good work Jayne and Jonathan North