I already owned an Endurance Lightweight Parka and wanted to add the Wild Down Jacket to my collection. Unfortuantely, I was overcharged when I placed the order. I sent two e-mails to Shackleton customer service about it, both of which they ignored. It really is too bad that their products are let down by their unacceptably atrocious customer service. As a return customer, I didn't expect to be diddled by them in this manner.
5 years ago
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