Shackleton Reviews

Name: Shackleton
Rating: 4.77

4.8 Rating 941 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 941 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Shackleton 5 star review on 21st March 2026

Anthony Brown

Shackleton 5 star review on 18th March 2026

Anonymous

Shackleton 5 star review on 31st December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 20th November 2025

JuanCarlos Gonzalez

Shackleton 5 star review on 20th October 2025

Chris Turner

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing jacket love the quality a must buy for everyone”

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Posted 3 hours ago

“Great design and well made”

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Posted 2 days ago

“I love the jacket . First Shackleton garment I’ve bought. Feels luxurious to wear while doing its job and is beautifully designed. The cuffs are a nice touch .”

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Posted 6 days ago

“The staff at the London store are excellent I went in to get my golden fuchs down jacket super cool jacket ⭐️⭐️⭐️⭐️⭐️⭐️”

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Posted 1 week ago

Thank you for your kind feedback, we'll be sure to share this with our store team!

Posted 1 week ago

“I bought a down jacket in your flagship store in London - the quality of service by everyone, especially Jola, more details of which are in my Trustpilot review. I liked the quality and styling of the jacket so much that when I receved an email announcing a sale, I bought the same one for my son; at an even better price than mine was. The mail order service was equally good as in store, with fast delivery. To avoid mini-me syndrome , we aren’t seen wearing our jackets at the same time.”

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Posted 2 weeks ago

Thank you for your feedback! We're so glad to hear that you enjoyed your visit to our London store, and we'll be sure to share your comments with Jola and the store team.

Posted 1 week ago

“A benchmark company, pleasure to business with.”

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Posted 2 weeks ago

Thank you for your feedback!

Posted 1 week ago

“Made multiple purchases, really happy with all of them. Best outerwear brand imho. Going back for more soon- especially if they give me a discount for a 5star review! 😬”

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Posted 2 weeks ago

We appreciate your kind feedback and we're so happy to hear that you're happy with your purchases!

Posted 1 week ago

“Snagged what appeared to be the last of 100% merino tees. These are great, probably my favourite, but I won't be ordering any more as the new ones have added synthetic components to the mix.”

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Posted 2 weeks ago

Thank you for your feedback. We're sorry to hear of the issue with your merino t-shirt. If you'd like to email some images of the damage to info@shackleton.com we'd be happy to check whether this is repairable. Please let us know if you have any further questions at all

Posted 1 week ago

“Having seen a lot of social media posts about this brand we decided to visit the London shop during a trip recently, after deciding on the Rothera I cant emphasise how pleased I am with the purchase, the jacket is not too heavy but so warm with a great fit, very pleased with the decision.”

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Posted 2 weeks ago

Thank you for your feedback!

Posted 1 week ago

“Love my Shackleton gear it looks good and very well designed.”

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Posted 2 weeks ago

We appreciate your feedback!

Posted 1 week ago

“Ok, we travelled across the world to go on holidays, but made a beeline to the shop once we hit London. I bought a Hero Sweater and a Watch Cap. The quality of both is excellent, and the experince in the shop with the manager was fun. I wore my buys extensively for the rest of the holiday and found both items comfortable, warm and stylish.”

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Posted 2 weeks ago

Thank you for your feedback. It's great to hear that you enjoyed your visit to our London store and we're so glad our team were able to assist you.

Posted 1 week ago

“Shackleton products are well made and durable.They have a classic look.”

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Posted 2 weeks ago

“I’ve traveled the world doing multi day events but never have I dealt with a company as well thought out organised and as much fun as the Shackelton team there experience and attention to detail can’t be matched …. Once I’ve recovered I’ll be planning my next trip as soon as possible.”

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Posted 1 month ago

Thank you for your feedback!

Posted 4 weeks ago

“You rock Steve Boco is 1 in 3 million”

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Posted 1 month ago

Thank you for your feedback!

Posted 4 weeks ago

“The clothes are really top quality; I buy a lot of clothes and these are super!”

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Posted 1 month ago

Thank you for sharing your feedback!

Posted 4 weeks ago

“Well made jacket, and certainly keeps me warm in freezing weather. Looking at Shackleton sizing advice, very nearly went for XL. So glad I didnt. Large is fine, and even then, it will allow layering if required.”

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Posted 1 month ago

“Love the quality and functional design.”

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Posted 1 month ago

Thank you for your feedback!

Posted 1 month ago

“Recently bought 3 Gilets in the sale !!! Absolutely love what I bought, the style and quality is Top Notch 👌”

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Posted 1 month ago

Thank you for your feedback, we're so happy to hear that you love your gilets!

Posted 1 month ago

“First time to actually look at items in store all very good & excellent quality. Some items seem expensive but you get what you pay for I guess. !”

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Posted 1 month ago

Thank you for your feedback. We're happy to hear that you find the products excellent quality. We'll be sure to share your comments regarding pricing with our team.

Posted 1 month ago

“Obsessively designed. Beautifully finished. I enjoy a bit of Shackleton swagger about town - safe in the knowledge that when the apocalypse comes, I’ll be properly equipped. Exceptional kit. No drama. Just quietly heroic. And the service? Second to none. Especially Nevin – absolute legend.”

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Posted 1 month ago

Thank you for your kind feedback. It's great to hear that you're happy with your item and our customer service.

Posted 1 month ago

Shackleton is rated 4.8 based on 941 reviews