Shackleton Reviews

Name: Shackleton
Rating: 4.78

4.8 Rating 830 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 830 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Shackleton 5 star review on 16th April 2025

Andrew Harris

Shackleton 5 star review on 15th April 2025

Anonymous

Shackleton 5 star review on 14th April 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th March 2025

Robert Jiskoot

Shackleton 5 star review on 14th March 2025

Tony Margiotta

Shackleton 5 star review on 27th February 2025

Morgen Oseberg

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Last item ordered wasn’t the quality comfort expected.”

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Posted 1 day ago

“Bought the supernal short T-shirt. Fantastic fit and quality.”

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Posted 1 day ago

“Iconic, high quality clothing with an historic aura. Practical and useful both for high lever adventures and for fine dining.”

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Posted 1 week ago

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Posted 1 week ago

“Absolutely love Shackleton as a brand and they're my go-to for cold weather clothing for many years. The quality is excellent, and has stood up to the capricious British winters very well. The customer service is second to none - on the occasion that there's a fault, they'll fix it without quibble.”

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Posted 1 week ago

Thank you for your feedback! We're so glad to hear that you're happy with the quality of our clothing and our customer service.

Posted 1 week ago

“What an exceptional bit of kit. I have wanted one of these parkas for some time so am delighted to finally get my hands on one. It’s absolute quality in every aspect, not to mention the details that demonstrate the thought that’s gone into the design.”

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Posted 1 week ago

Thank you for your feedback! We're so happy to hear that the the Lockroy Parka lived up to your expectations and that you're happy with the quality and design.

Posted 1 week ago

“well designed and thought out products that perfectly meet travel, practical, excellent warmth.”

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Posted 2 weeks ago

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Posted 2 weeks ago

“Love the colour and design of this waterproof. I look forward to putting it on. Very charming and helpful staff in Piccadilly store.”

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Posted 2 weeks ago

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Posted 2 weeks ago

“Great quality clothing Shackleton it keeps you nice and snug”

Shackleton 5 star review on 28th April 2025

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Posted 3 weeks ago

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Posted 3 weeks ago

“Lovely shop, lovely people serving and great brand. Keep it up”

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Posted 3 weeks ago

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Posted 3 weeks ago

“This is a high quality product. The very best!”

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Posted 1 month ago

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Posted 4 weeks ago

“Bought a Lockroy parka. It’s an exceptional winter coat, well made and rugged for all conditions. Superbly warm and in the flesh is as true to the website pictures as it can be. Couldn’t be happier with my purchase.”

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Posted 1 month ago

We appreciate your feedback on the Lockroy Parka!

Posted 4 weeks ago

“Amazing product”

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Posted 1 month ago

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Posted 4 weeks ago

“Bought the Pilot jacket. Fantastic product. Great service in store. Highly recommend.”

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Posted 1 month ago

Thank you for your feedback. We're so glad to hear you're happy with the product and your experience at our store!

Posted 1 month ago

“Quality product”

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Posted 1 month ago

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Posted 1 month ago

“Really well-made garments and excellent customer service”

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Posted 1 month ago

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Posted 1 month ago

“Great product really happy with it.”

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Posted 1 month ago

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Posted 1 month ago

“Good product. Well sold”

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Posted 1 month ago

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Posted 1 month ago

“I purchased my jacket following a friend recommendation, I am very please with the quality and overall fit of the jacket which fits true to size. Although a considered purchase the quality is there to be seen, with a very good attention to the details. Highly recommend the brand.”

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Posted 1 month ago

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Posted 1 month ago

“Fantastic product, seems a bit expensive at first, but I would rather pay and get a great quality product that makes me feel so good when I wear it. It has been my go to jacket during the winter.”

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Posted 1 month ago

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Posted 1 month ago

“I am really pleased with the jacket it’s warm stylish and well priced”

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Posted 1 month ago

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Posted 1 month ago

Shackleton is rated 4.8 based on 830 reviews