Shackleton Reviews

Name: Shackleton
Rating: 4.77

4.8 Rating 1,005 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 1,005 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat

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Shackleton 5 star review on 1st November 2026

Anonymous

Shackleton 5 star review on 21st March 2026

Anthony Brown

Shackleton 5 star review on 18th March 2026

Anonymous

Shackleton 5 star review on 31st December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 20th November 2025

JuanCarlos Gonzalez

Shackleton 5 star review on 20th October 2025

Chris Turner

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After a lot of searching, reading reviews, cost consideration and understanding what I was actually looking for, I opted for the Shackleton Rothera. I wasn't too precious about having another waterproof jacket as I have one. I was looking for a lightweight jacket that was stylish, warm and well fitted and the Rothera certainly fits the bill. I wore it for the first time this morning walking the dog and I am absolutely delighted with it! I live in Scotland and currently the weather is dipping below zero and with windchill factor built in, it can feel really cold if you don't have the correct jacket. I wore only a t-shirt with the jacket and it does what it says on the tin. No wind rushing through and lovely and toasty into the bargain. It's always a gamble purchasing online, with sizing being the main issue. I am quite wide across the shoulders and usually a large and not all fit but after reading reviews and the sizing chart on the Rothera, I opted for the XL...so glad I did. Really nice fit and probably the best fitting jacket I have. Felt great with just the t-shirt and room for a mid-layer when it gets even colder. More expensive than your normal high street brands, but you only get what you pay for. Buy cheap, buy twice as they say. I love it and can't recommend it enough!! Thank you Shackleton for the £50 gift towards it...nice touch!”

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Posted 23 hours ago

“Excellent product and great customer service”

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Posted 2 days ago

“Excellent coat. Waterproof,windproof and warm. The only issue for me is that the zipper can be fiddly to zip up. Could be just me though.”

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Posted 2 days ago

“Very comfortable, warm winter jacket.”

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Posted 3 days ago

“Great Ahirt”

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Posted 4 days ago

Thank you for your feedback!

Posted 3 days ago

“Bought the hero sweater in blue. Beautiful sweater superbly cut and finished the fit is spot on very warm and comfortable, heavy knit, breathable when you’re warm so no sweating but pop a wind proof jacket on when venturing outside and it’s very warm. I tend to find wool some what itchy but not a hint of it itching with this sweater, an absolute stunner”

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Posted 5 days ago

Thank you for your feedback. We're so glad to hear that you find the Hero Jumper to be warm, comfortable and breathable.

Posted 3 days ago

“Store customer services very good product knowledge experience great jacket quality and fit excellent”

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Posted 6 days ago

Thank you for your feedback!

Posted 3 days ago

“Brilliant service from start to finish, outstanding product, excellent quality”

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Posted 1 week ago

Thank you for your kind feedback!

Posted 3 days ago

“Excellent quality coat, wish I discovered them sooner!”

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Posted 1 week ago

“So far, so good! I’m really pleased with the jacket so far. The quality feels excellent, the fit is great, and it definitely feels like a premium, well-made piece of kit. I haven’t had the chance to put it through its real tests in harsh weather or challenging conditions yet, but my first impressions are very positive. Looking forward to seeing how it performs when properly put to the test!”

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Posted 1 week ago

Thank you for your kind feedback!

Posted 3 days ago

“A well-made, good-fitting, good-looking practical coat.”

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Posted 2 weeks ago

“Fantastic gilt. Feels rugged without being too bulky and the colour pops!”

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Posted 1 month ago

Thank you for your feedback!

Posted 1 month ago

“Bought a merino base layer. After a couple of wears and a machine wash on wool it developed several holes. Be careful to hand wash. But it is very flimsy and not robust at all. Shame My other Shackleton stuff has been great.”

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Posted 1 month ago

Thank you for taking the time to share your feedback and we're sorry to hear about your experience with the Nelson Base Layer. We've reached out to you directly to help put things right, but if you have any further questions, please contact us at info@shackleton.com and we'd be happy to help.

Posted 1 month ago

“So far so good”

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Posted 1 month ago

Thank you for your feedback!

Posted 1 month ago

“Top Gear! Great!”

Shackleton 5 star review on 2nd October 2026

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Posted 1 month ago

“The Markham is a fabulous coat, top quality is what you are paying for. I feel that a removable hood would be an improvement for me but other than that it is a great buy.”

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Posted 1 month ago

“Never has a dissapointing product from this brand. They are functional, well made and look good.”

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Posted 1 month ago

“Excellent product. I originally ordered the xxl but it was out of stock so got the xl. Fit was great. It’s exactly what I ordered-but next I hope to get a soft shell.”

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Posted 1 month ago

“Great products, really well made and premium in there feel”

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Posted 1 month ago

Thank you for sharing your feedback!

Posted 1 month ago

“Shackleton. A great store, beuitful fit out in the most expensive retail real estate in the world but. When I was asked by the young lady what I knew about the Shackleton stroy i commented a 'little' When I asked her what she knew she could not tell me anything. As the official licence holder to Leadership at the Edge in Asia pacific ( https://www.strategyshift.com.au/keynotes) I know the story backwards. To me if you are representing the great man in a retail setting maybe all staff should read South or the Endurance books and at least know the real story behind the great man. Other than that the product is top notch - the story would sell more I am sure”

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Posted 1 month ago

Thank you for taking the time to share your experience with us. We appreciate your feedback and have shared your comments with our store manager.

Posted 1 month ago

Shackleton is rated 4.8 based on 1,005 reviews