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Shackleton Reviews

4.85 Rating 27 Reviews
96 %
of reviewers recommend Shackleton
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96%
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Read Shackleton Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
David Hewitt
“Excellent service and communication from the Team, especially during the exchange from a large to a medium size.”
Helpful Report
Posted 21 hours ago
Raymond Keenan
“Have just got my first two jerseys got one of my son for Christmas which I had asked for and one I had got for my self the later being to small which I returned and received the larger size which was perfect very much impressed with the garments and service will be buying more clothes from the bosses thanks Jamie”
Helpful Report
Posted 3 days ago
Michael Matheson
“Great gear. Great value. Great Customer service . Highly recommended”
Helpful Report
Posted 1 week ago
Anonymous
“I took this to a ski resort at 1,200m alt. and it kept me nice and warm throughout the winter break, what i especially loved is how light the jacket is compared to other parkas. Also felt very breathable. This is a brand to watch!”
Helpful Report
Posted 2 weeks ago
Michelle Kleinkauf
“Amazing customer service. Needed assistance as a US customer to arrange payment of gift card and delivery for Christmas in London. Readily able to reach someone on the first call and received ongoing updates on delivery. On my shopping list for the next Holiday season!!”
Helpful Report
Posted 2 weeks ago
ANTHONY SIDFORD
“A real quality product”
Helpful Report
Posted 2 weeks ago
Hagerty, Ian
“Very pleased with the crew hat. It is well made warm and comfortable. Delivery was very prompt. I will be using this company again.”
Helpful Report
Posted 3 weeks ago
Kevin Slegg
“I ordered some Wrist Warmer Fingerless Gloves as I was working in Sweden and had found my current gloves not to be fully up to the job - so thought I could wear these over them to give a bit more warmth whilst not having to buy thicker gloves and losing finger dexterity. As it turned out I could wear these under my gloves. I think they're well worth the money - as you can use hem as I had original intended (to supplement other gloves) or as normal fingerless gloves on chilly days but when you still want to say use your mobile phone etc. I particularly like the 'historic' style of them - and they seem a good quality product. I would certainly buy them again.”
Helpful Report
Posted 3 weeks ago
Russell Megee
“Great hat! High quality material and workmanship. It’s going to see a lot of use.”
Helpful Report
Posted 3 weeks ago
Bryan Stone
“Great product and service.”
Helpful Report
Posted 3 weeks ago
Laura Russell
“Great product and super slick delivery!”
Helpful Report
Posted 1 month ago
Chris Gondek
“Love the brand and the products. Recently had an issue with an order and their customer service handled it promptly and professionally. I will shop with them again.”
Helpful Report
Posted 1 month ago
Peter Middle Hernon
“I have only purchased only two sweaters so I can't provide much overview. The English-made turtle neck is a bit scratchy at the neck but I like it a lot; it does what it's supposed to do -- keep you warm and look great. Hats off for backing the captain's expedition to the Pole. And for letting us follow it online. Great job there. By the way, my name is Peter James Hernon, not Peter Middle Hernon. I know how it happened and the fault is mine but see if you change it. All best, Pete Hernon”
Helpful Report
Posted 1 month ago
Ian Cunningham
“Excellent products. Timeless quality both in terms of design and materials.”
Helpful Report
Posted 1 month ago
Gary Walters
“I'm a true advocate of the brand outstanding quality and service”
Helpful Report
Posted 1 month ago
Marina Caterina Corticelli
“The stuff are fabolous bit unfortunately 3 out of 4 gloves I bought have been stolen (read the feedback I 've sent you) so you definately need to find another way of shipping”
Helpful Report
Posted 1 month ago
Dear Marina,

That is bad news! We'll send out some replacements for you today.

Best wishes
Charlie
Posted 1 month ago
James Sutcliffe
“Excellent products. I have jackets, jumpers and boots and they are my favourite items to wear in inclement weather. Long may this young company continue. It is good to see a British company making and selling British goods.”
Helpful Report
Posted 1 month ago
Peter Mahood
“Great products and service excellent”
Helpful Report
Posted 1 month ago
Simon Rogers
“Bit of a mixed bag. Jumper didn’t arrive for a month but I was sent a complimentary sweater which was very nice. Unfortunately the jumper just didn’t fit me when it turned up so I returned it. That was about 6 weeks ago and I haven’t as yet had the refund.”
Helpful Report
Posted 1 month ago
Alan Pierce
“I live in Florida, USA. I bought my Shackleton because a friend of mine is absorbed in the Shackleton mystique, not because I need Shackleton clothing living in Florida. The quality is good, but the merino t-shirt I bought was not as warm as I thought it would be. It is very comfortable but I am able to wear it as an undershirt in Florida and I am not too hot.”
Helpful Report
Posted 1 month ago
Shackleton is rated 4.85 based on 27 reviews
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