Shackleton Reviews

Name: Shackleton
Rating: 4.78

4.8 Rating 873 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 873 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Shackleton 5 star review on 28th April 2025

Robert Joseph Macaulay

Shackleton 5 star review on 16th April 2025

Andrew Harris

Shackleton 5 star review on 15th April 2025

Anonymous

Shackleton 5 star review on 14th April 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th March 2025

Robert Jiskoot

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well made, comfortable, looks smart and cool in warm conditions. I’d buy this again, and will be getting the blue.”

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Posted 21 hours ago

“The quality of their clothing is simply outstanding ..As I write this review I am currently wearing the Dulwich Lambswool Crew neck sweater , having just recently visiting their Piccadilly store. A beautiful and warm sweater , that performs exceptionally well in the outdoors.”

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Posted 3 days ago

“Excellent garment. Could benefit from being slightly longer to cover sports jackets , blazers etc. Very comfortable to wear.”

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Posted 4 days ago

“I wear merino t shirts every day and thought these looked good in black. They are well made but I don’t realise they were more like lightweight knitwear than a t shirt. They are also prone to snagging as the knit is quite loose compared to a t shirt. The other major issue is they aren’t machine washable which rules them out for day to day use.”

Helpful Report

Posted 2 weeks ago

Thank you for your feedback. We’re glad to hear that you liked the look and quality of the item. Our merino t-shirts are designed as a lightweight, breathable option for spring/summer, but it can also be layered for extra warmth. They are more delicate than a traditional T-shirt, so we do recommend extra care when washing and wearing. Please note that we will be introducing heavier knits and fleeces in our winter season. If you'd like to send us some photos of the snags in the knit to info@shackleton.com, we’d be happy to take a look and see if they might be repairable. Please do let us know if you have any further questions at all. Best wishes, Shackleton Client Services

Posted 2 weeks ago

“This product is top-notch, super light, and just as smart as it is functional!”

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Posted 2 weeks ago

We appreciate you taking the time to share your feedback with us!

Posted 2 weeks ago

“I just love my Shackleton longsleeve T. Great feel, fantastic material, the fit was excellent and the colour was beautiful. I just love my Shackleton Stuff!!!”

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Posted 3 weeks ago

Thank you for your feedback! We're so glad to hear you're happy with your order.

Posted 2 weeks ago

“Great shirt”

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Posted 3 weeks ago

Thank you for your feedback!

Posted 3 weeks ago

“The quality of the clothing I bought was the best I have seen of its type.”

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Posted 3 weeks ago

“Brilliant product quality & awesome brand story”

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Posted 1 month ago

We appreciate your kind feedback!

Posted 3 weeks ago

“Nice product and very quick delivery.”

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Posted 1 month ago

Thank you for your feedback!

Posted 3 weeks ago

“Top quality kit and fantastic customer service. I'll definitely be looking at more items in the future.”

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Posted 1 month ago

Thank you for sharing your feedback!

Posted 3 weeks ago

“Package came on the day stated and wasn’t damaged. Product is exactly as described and the quality is amazing. I can’t wait t wear it in winter times.”

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Posted 1 month ago

Thank you for sharing your kind feedback on our delivery and product. We're so glad to hear that you're happy with your purchase!

Posted 3 weeks ago

“Everything that has been purchased from yourselves is well made fits perfectly and looks good 😊”

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Posted 1 month ago

Thank you for your feedback!

Posted 3 weeks ago

“The Hercules Ultralight Down Jacket, is just so comfortable and practical. It is ideal for travelling light, as it packs into its own pack. It is very well made and will keep me warm on those upcoming Autumn mornings. I rate this jacket very highly!”

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Posted 1 month ago

Thank you for sharing your feedback. We're glad to hear that you find the Hercules jacket to be comfortable and practical!

Posted 1 month ago

“Super design”

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Posted 1 month ago

Thank you for your feedback!

Posted 1 month ago

“Amazing product”

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Posted 1 month ago

Thank you for your feedback!

Posted 1 month ago

“All materials are top quality, though expensive, and the service is quick and efficient”

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Posted 1 month ago

Thank you for your feedback!

Posted 1 month ago

“Durable, functional, flattering. I was dragged through thick brush after chasing a runaway animal in the forest for two hours. I stayed a perfect temperature and only came away with a few small holes that didn't spread. I immediately bought a second.”

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Posted 2 months ago

Thank you for your feedback!

Posted 1 month ago

“I have several Shackleton items, I believe that I was one of their first customers!! They continue to produce ethically sourced and manufactured high quality clothing for today’s changing world.”

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Posted 2 months ago

We're so happy to hear that you're one of our first customers! Thank you for sharing your feedback.

Posted 2 months ago

“Always a good service from Shackleton”

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Posted 2 months ago

Thank you for your feedback!

Posted 2 months ago

Shackleton is rated 4.8 based on 873 reviews