Shackleton Reviews

Name: Shackleton
Rating: 4.77

4.8 Rating 946 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 946 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Shackleton 5 star review on 21st March 2026

Anthony Brown

Shackleton 5 star review on 18th March 2026

Anonymous

Shackleton 5 star review on 31st December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 20th November 2025

JuanCarlos Gonzalez

Shackleton 5 star review on 20th October 2025

Chris Turner

Anonymous

Anonymous // 01/01/2019

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“This product is top-notch, super light, and just as smart as it is functional!”

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Posted 8 months ago

We appreciate you taking the time to share your feedback with us!

Posted 8 months ago

“Great shirt”

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Posted 8 months ago

Thank you for your feedback!

Posted 8 months ago

“The quality of the clothing I bought was the best I have seen of its type.”

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Posted 8 months ago

“Brilliant product quality & awesome brand story”

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Posted 8 months ago

We appreciate your kind feedback!

Posted 8 months ago

“Nice product and very quick delivery.”

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Posted 8 months ago

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Posted 8 months ago

“Top quality kit and fantastic customer service. I'll definitely be looking at more items in the future.”

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Posted 8 months ago

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Posted 8 months ago

“Package came on the day stated and wasn’t damaged. Product is exactly as described and the quality is amazing. I can’t wait t wear it in winter times.”

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Posted 8 months ago

Thank you for sharing your kind feedback on our delivery and product. We're so glad to hear that you're happy with your purchase!

Posted 8 months ago

“Everything that has been purchased from yourselves is well made fits perfectly and looks good 😊”

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Posted 9 months ago

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Posted 8 months ago

“The Hercules Ultralight Down Jacket, is just so comfortable and practical. It is ideal for travelling light, as it packs into its own pack. It is very well made and will keep me warm on those upcoming Autumn mornings. I rate this jacket very highly!”

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Posted 9 months ago

Thank you for sharing your feedback. We're glad to hear that you find the Hercules jacket to be comfortable and practical!

Posted 9 months ago

“Super design”

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Posted 9 months ago

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Posted 9 months ago

“Amazing product”

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Posted 9 months ago

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Posted 9 months ago

“All materials are top quality, though expensive, and the service is quick and efficient”

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Posted 9 months ago

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Posted 9 months ago

“Durable, functional, flattering. I was dragged through thick brush after chasing a runaway animal in the forest for two hours. I stayed a perfect temperature and only came away with a few small holes that didn't spread. I immediately bought a second.”

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Posted 9 months ago

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Posted 9 months ago

“I have several Shackleton items, I believe that I was one of their first customers!! They continue to produce ethically sourced and manufactured high quality clothing for today’s changing world.”

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Posted 10 months ago

We're so happy to hear that you're one of our first customers! Thank you for sharing your feedback.

Posted 10 months ago

“Always a good service from Shackleton”

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Posted 10 months ago

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Posted 10 months ago

“Excellent base layers . Short sleeve Marino wool t shirts Lovely staff”

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Posted 10 months ago

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Posted 10 months ago

“Every piece I've bought has been awesome.”

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Posted 10 months ago

We appreciate you sharing your experience with us!

Posted 10 months ago

“Fantstic service levels, very friendly staff.”

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Posted 10 months ago

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Posted 10 months ago

“Great products with clever desighs but can be a little pricey. Staff great and good lay out of products available. Called in on Sunday with my daughter looked at a few things but was tight for time and will come back in a week or two.”

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Posted 10 months ago

We appreciate you sharing your feedback with us regarding our designs and pricing. We'll be sure to share your comments with our store team.

Posted 10 months ago

“Expensive products. I had an issue with dye transference . This was disputed by Shackleton. I disagree with their investigation but accept their decision. A quick and courteous customer service from Nevin , who actually offered a credit note , but I decided to take the product back for the sake of wastage. I still disagree with their outcome however! It also took a while for their investigation and then a further 2 weeks to receive the item back- quite a while for a seasonal item.”

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Posted 10 months ago

Thank you for taking the time to share your feedback. We're sorry to hear about your experience with dye transference and that our investigation did not meet your expectations. We understand your concerns regarding the time taken for the investigation and we'll be sure to follow up internally regarding this. Your feedback is valuable and helps us enhance our service. Should you wish to discuss anything further, our customer service team is always here to help.

Posted 10 months ago

Shackleton is rated 4.8 based on 946 reviews