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Shackleton Reviews

4.8 Rating 1,000 Reviews
94 %
of reviewers recommend Shackleton
4.8
Based on 1,000 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
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Shackleton 5 star review on 21st March 2026
Anthony Brown
Shackleton 5 star review on 18th March 2026
Anonymous
Shackleton 5 star review on 31st December 2025
Robert Joseph Macaulay
Shackleton 5 star review on 17th December 2025
Robert Joseph Macaulay
Shackleton 5 star review on 20th November 2025
JuanCarlos Gonzalez
Shackleton 5 star review on 20th October 2025
Chris Turner
Shackleton 5 star review on 20th October 2025
Chris Turner
62
Anonymous
Anonymous  // 01/01/2019
“Bought the hero sweater in blue. Beautiful sweater superbly cut and finished the fit is spot on very warm and comfortable, heavy knit, breathable when you’re warm so no sweating but pop a wind proof jacket on when venturing outside and it’s very warm. I tend to find wool some what itchy but not a hint of it itching with this sweater, an absolute stunner”
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Posted 17 hours ago
“Store customer services very good product knowledge experience great jacket quality and fit excellent”
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Posted 1 day ago
“Brilliant service from start to finish, outstanding product, excellent quality”
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Posted 1 week ago
“Excellent quality coat, wish I discovered them sooner!”
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Posted 1 week ago
“So far, so good! I’m really pleased with the jacket so far. The quality feels excellent, the fit is great, and it definitely feels like a premium, well-made piece of kit. I haven’t had the chance to put it through its real tests in harsh weather or challenging conditions yet, but my first impressions are very positive. Looking forward to seeing how it performs when properly put to the test!”
Shackleton 5 star review on 1st November 2026
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Posted 1 week ago
“A well-made, good-fitting, good-looking practical coat.”
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Posted 1 week ago
“Fantastic gilt. Feels rugged without being too bulky and the colour pops!”
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Posted 1 month ago
Thank you for your feedback!
Posted 3 weeks ago
“So far so good”
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Posted 1 month ago
Thank you for your feedback!
Posted 1 month ago
“Top Gear! Great!”
Shackleton 5 star review on 2nd October 2026
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Posted 1 month ago
“The Markham is a fabulous coat, top quality is what you are paying for. I feel that a removable hood would be an improvement for me but other than that it is a great buy.”
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Posted 1 month ago
“Never has a dissapointing product from this brand. They are functional, well made and look good.”
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Posted 1 month ago
“Excellent product. I originally ordered the xxl but it was out of stock so got the xl. Fit was great. It’s exactly what I ordered-but next I hope to get a soft shell.”
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Posted 1 month ago
“Great products, really well made and premium in there feel”
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Posted 1 month ago
Thank you for sharing your feedback!
Posted 1 month ago
“Excellent cap does the job very well. Great quality item.”
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Posted 1 month ago
Thank you for your feedback!
Posted 1 month ago
“A delight to find made in UK products that are hard wearing and will last for years. Such a wide range of products and all my family will be receiving gifts from Shackleton. Thank you.”
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Posted 1 month ago
Thank you for sharing your feedback.
Posted 1 month ago
“Amtrying out the Rothera Hooded Down jacket and Merino hooded T-shirt at 5000m in Bolivia this week. Am staying in tents where we had overnight snow. I sleep in the very thin t-shirt with hood over my head in sleeping bag, wonderful temperature and overall feeling. The down jacket is great for early morning with cold winds, yet also nice when the sun comes out as it breathes well. all-in-all, absilutely as advertised and expected.”
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Posted 1 month ago
Thank you for sharing your feedback. It's great to hear that the Rothera is keeping you warm in the early morning cold winds and that you find it breathable under the sun!
Posted 1 month ago
“The long sleeve T is a great fit and so comfortable. Great for layering.”
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Posted 1 month ago
Thank you for sharing your feedback!
Posted 1 month ago
“Couldnt recommend enough love the brand and the products”
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Posted 2 months ago
Thank you for your feedback!
Posted 2 months ago
“Really good quality as expected. Makes me interested in other products just based on purchasing this cap. Not cheap but you get what you pay for.”
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Posted 2 months ago
We appreciate your kind feedback!
Posted 2 months ago
“Very well made and wearable, only negative issue is the arms are far too long.”
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Posted 2 months ago
Thank you for your feedback. We'll be sure to share your comments regarding the arm length with our product technicians. If you have any questions, please contact us at info@shackleton.com and we'd be happy to help.
Posted 1 month ago
Shackleton is rated 4.8 based on 1,000 reviews