Shackleton Reviews

Name: Shackleton
Rating: 4.78

4.8 Rating 844 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 844 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Shackleton 5 star review on 28th April 2025

Robert Joseph Macaulay

Shackleton 5 star review on 16th April 2025

Andrew Harris

Shackleton 5 star review on 15th April 2025

Anonymous

Shackleton 5 star review on 14th April 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th March 2025

Robert Jiskoot

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very well designed and high-quality products.”

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Posted 2 days ago

“Hello, I'm very happy with the product, and it's what I expect from Shackleton. Good design, comfort, and protection from cold weather. Well done”

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Posted 2 weeks ago

Thank you for your feedback!

Posted 2 weeks ago

“Hiking shoes and down jacket both great.”

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Posted 2 weeks ago

Thank you for your feedback!

Posted 2 weeks ago

“Reaaly Good Quality. Beutiful design. Conformtable clothes.”

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Posted 3 weeks ago

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Posted 3 weeks ago

“Highest quality products with excellent service!”

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Posted 3 weeks ago

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Posted 3 weeks ago

“I purchased a very durable navy blue shirt which was stretchy, light weight quick drying and I particularly like the ventilation under the arm pits. Outstanding product.”

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Posted 4 weeks ago

Thank you for your feedback! We're happy to hear that you found the shirt to be lightweight, stretchy and quick drying.

Posted 3 weeks ago

“Brilliant service from the team in the London store (especially Jola) - took time to assist and give options to what i was looking for and delighted to find the item i wanted in size and in stock - definitely recommend !”

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Posted 4 weeks ago

We appreciate you sharing your feedback and we're so glad to hear that you enjoyed your experience at our London store!

Posted 3 weeks ago

“Easily my favourite outdoor, or indeed any, brand.”

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Posted 4 weeks ago

Thank you for your feedback. We're so glad to hear that Shackleton is your favourite brand!

Posted 3 weeks ago

“Supreme quality. Love it will definitely order again.”

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Posted 1 month ago

Thank you for sharing your feedback!

Posted 3 weeks ago

“Lovely quarter zip sweater, great quality and Ive been commented on how good it looks on.i would definitely recommend this product. Great service in the London shop too.”

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Posted 1 month ago

Thank you for taking the time to share your feedback with us. We're so glad to hear that you've received compliments on your jumper!

Posted 1 month ago

“Amazing quality and thought out design. Lightweight, yet gives confidence in extreme weather. Very user friendly and well put together. Absaloutley everything I needed and more.”

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Posted 1 month ago

Thank you for the feedback! We're glad the design, quality, and performance exceeded your expectations.

Posted 1 month ago

“Great quality fit and style I am a new customer and I am sure my recent purchase will not be my last!”

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Posted 1 month ago

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Posted 1 month ago

“I purchased the quest hardshell and the quality and finish are second to none. The attention to detail around the fit and finish is brilliant. I have purchased jackets for a number of years and this has the best fitting hood and does get blown away in the most gentle of breezes. It was well worth the money.”

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Posted 1 month ago

Thank you for taking the time to share your feedback! We're so glad to hear that you're happy with the quality and finish on the Quest Jacket.

Posted 1 month ago

“Bought the supernal short T-shirt. Fantastic fit and quality.”

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Posted 1 month ago

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Posted 1 month ago

“Iconic, high quality clothing with an historic aura. Practical and useful both for high lever adventures and for fine dining.”

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Posted 1 month ago

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Posted 1 month ago

“Absolutely love Shackleton as a brand and they're my go-to for cold weather clothing for many years. The quality is excellent, and has stood up to the capricious British winters very well. The customer service is second to none - on the occasion that there's a fault, they'll fix it without quibble.”

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Posted 1 month ago

Thank you for your feedback! We're so glad to hear that you're happy with the quality of our clothing and our customer service.

Posted 1 month ago

“What an exceptional bit of kit. I have wanted one of these parkas for some time so am delighted to finally get my hands on one. It’s absolute quality in every aspect, not to mention the details that demonstrate the thought that’s gone into the design.”

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Posted 1 month ago

Thank you for your feedback! We're so happy to hear that the the Lockroy Parka lived up to your expectations and that you're happy with the quality and design.

Posted 1 month ago

“well designed and thought out products that perfectly meet travel, practical, excellent warmth.”

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Posted 1 month ago

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Posted 1 month ago

“Love the colour and design of this waterproof. I look forward to putting it on. Very charming and helpful staff in Piccadilly store.”

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Posted 2 months ago

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Posted 2 months ago

“Great quality clothing Shackleton it keeps you nice and snug”

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Posted 2 months ago

We appreciate your feedback!

Posted 2 months ago

Shackleton is rated 4.8 based on 844 reviews