Shackleton Reviews

Name: Shackleton
Rating: 4.77

4.8 Rating 964 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 964 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone

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Shackleton 5 star review on 21st March 2026

Anthony Brown

Shackleton 5 star review on 18th March 2026

Anonymous

Shackleton 5 star review on 31st December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 20th November 2025

JuanCarlos Gonzalez

Shackleton 5 star review on 20th October 2025

Chris Turner

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well made, comfortable, looks smart and cool in warm conditions. I’d buy this again, and will be getting the blue.”

Helpful Report

Posted 10 months ago

Thank you for taking the time to share your thoughts!

Posted 10 months ago

“The quality of their clothing is simply outstanding ..As I write this review I am currently wearing the Dulwich Lambswool Crew neck sweater , having just recently visiting their Piccadilly store. A beautiful and warm sweater , that performs exceptionally well in the outdoors.”

Helpful Report

Posted 10 months ago

Thank you for your kind feedback! We're so glad to hear that the Dulwich Sweater has kept you warm outdoors.

Posted 10 months ago

“This product is top-notch, super light, and just as smart as it is functional!”

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Posted 10 months ago

We appreciate you taking the time to share your feedback with us!

Posted 10 months ago

“The quality of the clothing I bought was the best I have seen of its type.”

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Posted 10 months ago

“Nice product and very quick delivery.”

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Posted 11 months ago

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Posted 11 months ago

“Top quality kit and fantastic customer service. I'll definitely be looking at more items in the future.”

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Posted 11 months ago

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Posted 11 months ago

“Package came on the day stated and wasn’t damaged. Product is exactly as described and the quality is amazing. I can’t wait t wear it in winter times.”

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Posted 11 months ago

Thank you for sharing your kind feedback on our delivery and product. We're so glad to hear that you're happy with your purchase!

Posted 11 months ago

“Everything that has been purchased from yourselves is well made fits perfectly and looks good 😊”

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Posted 11 months ago

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Posted 11 months ago

“The Hercules Ultralight Down Jacket, is just so comfortable and practical. It is ideal for travelling light, as it packs into its own pack. It is very well made and will keep me warm on those upcoming Autumn mornings. I rate this jacket very highly!”

Helpful Report

Posted 11 months ago

Thank you for sharing your feedback. We're glad to hear that you find the Hercules jacket to be comfortable and practical!

Posted 11 months ago

“Super design”

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Posted 11 months ago

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Posted 11 months ago

“Amazing product”

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Posted 11 months ago

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Posted 11 months ago

“All materials are top quality, though expensive, and the service is quick and efficient”

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Posted 11 months ago

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Posted 11 months ago

“Durable, functional, flattering. I was dragged through thick brush after chasing a runaway animal in the forest for two hours. I stayed a perfect temperature and only came away with a few small holes that didn't spread. I immediately bought a second.”

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Posted 1 year ago

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Posted 1 year ago

“I have several Shackleton items, I believe that I was one of their first customers!! They continue to produce ethically sourced and manufactured high quality clothing for today’s changing world.”

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Posted 1 year ago

We're so happy to hear that you're one of our first customers! Thank you for sharing your feedback.

Posted 1 year ago

“Always a good service from Shackleton”

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Posted 1 year ago

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Posted 1 year ago

“Excellent base layers . Short sleeve Marino wool t shirts Lovely staff”

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Posted 1 year ago

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Posted 1 year ago

“Every piece I've bought has been awesome.”

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Posted 1 year ago

We appreciate you sharing your experience with us!

Posted 1 year ago

“Fantstic service levels, very friendly staff.”

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Posted 1 year ago

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Posted 1 year ago

“Great products with clever desighs but can be a little pricey. Staff great and good lay out of products available. Called in on Sunday with my daughter looked at a few things but was tight for time and will come back in a week or two.”

Helpful Report

Posted 1 year ago

We appreciate you sharing your feedback with us regarding our designs and pricing. We'll be sure to share your comments with our store team.

Posted 1 year ago

“Had a lovely hour at the Piccadilly store with the effervescent Renee who made us welcome! Returning customers so familiar with the brand heritage … nice to be in store, informed on new products and no rush… hugely recommend a visit for anyone who enjoys the outdoor environment as there is something for every climate! Renee you were fabulous and we’ll see you in autumn Becki & Brian”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We're delighted to hear of your visit to our London store and we're so glad to be of assistance. We'll be sure to share this with our store team.

Posted 1 year ago

Shackleton is rated 4.8 based on 964 reviews